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July 2024 by Tammie Lockrow
Thank you Jose at the Troy store.He was very courteous and helpful.
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April 2024 by John Disch
Got here today says open at 10 with open sign clearly going but no one's there was a lady there when I pulled up but she left and hasn't came back bad for business now I see why the one on 2nd Ave is closed
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November 2023 by Glendaly Toney
Switch 3 phones from another carrier to Cricket. Very satisfied with Jose's customer service and knowledge.
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October 2023 by Carol
Changing a phone plan can be so stressful and confusing but not when you have a Sales Rep like Jose! As soon as we met Jose I knew I had nothing to worry about. He relieved all my stress immediately. He is an expert in his field and was able to answer all of our questions. We switched over three phones and all went smoothly and quickly. He has outstanding customer service skills and if I was able to give him 10 stars I would! Thank you Jose for making the transition to Cricket so easy
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September 2023 by Charles Niles
That store sucks every time I walk in and walk I'm mad one day
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August 2023 by Deneen Hood
Always a good experience on hoosick Street with jose' ...very kind hard working gentleman..
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January 2023 by Chris Boisse
Great overall service. Shane was very helpful and made sure our phones were up and running before we left the building. He also gave us many options to ensure we got the best deal. Great job, Shane!
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November 2022 by Jessica Covert
I’ve had no problems with this place
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August 2022 by ERROR ERROR
They're the best
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August 2022 by Eric Garvansites USMC Disabled Veteran
Great customer service.
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August 2022 by Ivelis Vega
Very good treatment and Hispanic people
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December 2021 by Laura F
Cori was extremely amazing at multitasking there was a store full of people 5 or 6 different customers because of issues in lansinburgh an she was able to not only solve everyone’s problems but also she made sure we all enjoyed our time there an left smiling an satisfied. The customer service she showed deserves more than 5 stars I look forward to seeing her soon. Happy Holidays to you an your family!
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August 2021 by Kayla
Overall I am sharing my experience because of Morgan. She got the job done no matter what it took. She was able to multitask between multiple customers. Morgan has phenomenal customer service. Would definitely recommend visiting. Thanks Morgan! Merry Christmas.
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July 2021 by christie kovalevich
Hoosick Street, Troy, NY is the worst Cricket store. They will allow anyone on your account to make changes to your phone without your authorization. Went back 3x during the 7 day return policy time frame to resolve the issue. Instead of resolving the issue the staff think its acceptable to tell their customers lies to push them past the 7 day return policy as well as insult their customers by yelling at them, calling them names and hanging up on them. I'd give this store and it employees zero stars if the review allowed that option.
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December 2020 by The m Family
Overall I am sharing my experience because of Morgan. She got the job done no matter what it took. She was able to multitask between multiple customers. Morgan has phenomenal customer service. Would definitely recommend visiting. Thanks Morgan! Merry Christmas.
