-
February 2024 by Carrie Anne Goyer
Anthony and Kevin were great! Anthony doing great on his first day, confident and professional!
-
February 2024 by Andrea
Anthony and Kevin are amazing..professional..personable..Great knowledgeable guys that really know what they are doing..would come here any time and recommend them anytime...
-
February 2024 by David W
The Kevin was extremely helpful and guided me to the correct accessories in the form of earbuds and otter box. He was very helpful and I'd recommend the store.
-
January 2024 by Shannon Craven
Anthony was amazing and very helpful dealing with the upgrade for my son’s phone. Definitely go see him on Hoosick in Troy!!
-
January 2024 by Anna Madeline
Amazing customer service! Everytime I go in the store I feel welcomed!
-
December 2023 by Shagy Pop
Great service
-
November 2023 by james adams
Great experience in this store staff friendly and professional team would definitely recommend this store to everyone
-
September 2023 by Lauren Bingenheimer
Ashanti went above and beyond! She was so helpful and understanding. Her multitasking skills were phenomenal, as she was helping multiple customers at once. I wouldn’t have been able to get everything accomplished without her knowledge!
-
September 2023 by Nicole Catanzarita
Worker wondering around the store on his phone. 120pm I went to go in for a simple insurance question and both doors were locked. He came and unlocked them 5min laterI've been sitting here for 10min on the phone with customer support instead and he has done about 10 laps around the store on his phone.Get better employees
-
August 2023 by yp
Very rude, makes mistakes but then never acknowledges, no refund though it is HIS fault, lying, not even TRYING to solve a problem which He caused, very mean
-
August 2023 by Ella E
I’ll give it a 2 star only for the fact that the one employee (I wish I would have grabbed his name, thank you!) who was in the middle of assisting a customer was helping me out MORE then the actual employee I was dealing with, I went with my ID & this employee (didn’t grab his name) “couldn’t” find my account number he said it’s because it’s been years & that there are multiple people with the same name as me in their system (even though my name is extremely unique & he found my husband’s account that was way older than mine) he didn’t even bother to look at the supposedly 2-3 accounts under my name that popped up to assist me. Good luck if you need assistance with anything dealing with that one employee, matter of a fact he prob. would help out more if you was actually buying something, & that figures. I worked in retail selling phones & whatever issue any customer was having regardless if it was a sale or not, I assisted them. It’s not hard to do the right thing. I wish I got their names but if you go there I’m pretty sure you will see. Hopefully not though & you have a better experience.
-
March 2023 by Nelson Sierra
Stopped at this location last week for help with my account and an employee named Matt was extremely helpful and kind. I was provided with excellent service and truly appreciated the lengths he went to make sure my needs were fulfilled.
-
March 2023 by Papi Freezer
Staff was super friendly, had issues with my phone and they walked me through all the steps to fix my problem.
-
March 2023 by Madison Heeringa
Associate was friendly and resolved my issue promptly.
-
January 2023 by Todd Moses
Great customer service. Sadly they do not carry screen protectors or cases for Galaxy phones. When mine gets broken - Guess who I am going to blame !
