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November 2023 by j spencer
Disappointed in quality of service had to have other company fix what was wrong in the first place.
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November 2023 by Will Berkowitz
I've been going here for years and they always get the job done well, are honest people, and are friendly. Joe is always great to talk to and keeps me updated on everything going on with my car. Very pleased with this place.
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September 2023 by The Planner
Quality repairs and quality service from quality employees. Would recommend anyone take their vehicle there!
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August 2023 by Ben Kingsland
Amazing service at a reasonable price in my opinion.
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June 2023 by Bryan Maacks
Jeff and Sandy are awesome to work with! Hats off to Brian the mechanic...going there for years..peace
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June 2023 by Annie Nguyen
I’ve been coming to this place since I moved to the Tonawanda area a few years ago. And they do amazing work! Thanks for providing great customer service Brian! Great quality work and the prices to get work done here is affordable, would recommend this place to anyone with car issues!
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June 2023 by danielle thayer
So far my experience with willow ridge has been fantastic. They have been keeping me informed along the way what's going on with my car. Very upfront with everything so far.
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May 2023 by Gabby P.
I called Wed 5/24 and spoke with Sandy about getting a flat tire fixed/replaced. She said they were booked the rest of the day and Thurs, but to bring it first thing Fri morning. My brother brought the vehicle over promptly at 7am, only to discover that the shop had decided to be closed today for the Memorial Day holiday Monday. I can understand wanting to give employees time off, but they could have made that decision earlier in the week instead of surprising us.
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March 2023 by Dale Altmann
Hands down best shop around, super knowledgeable, HONEST and fair pricing!!! They will get the job done big or small and let you know every step of the way what’s needed or not! Just an amazing shop!Services: General repairs & maintenance
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March 2023 by Sheldon Gray
You not find a more honest, fair mechanic! Every time I take a vehicle here I get the best service and communication with the best price! I will never use another shop in NYServices: Electrical repair
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February 2023 by Vince W.
Do not go to this shop for auto. They do not back up the quality and labor of their work. Had a timing belt they install fail with 13 months and they tried to blame it on low bone dry oil (even stooped as low as doctoring up an invoice to say tech recorded low oil). I have proof of original and doctored invoice. Out 3,000 and could not trade in car so it went to scrap heap. This was a major disruption for my family Incompetent at best and unethical at worst. Possibly fire everyone in auto and try electric is my advice
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January 2023 by Barb Robson
I wish I could give more stars!! Honest, knowledgeable and fair prices!! Jeff kept me informed on everything!! It was my best experience EVER with a mechanic!!I wont be going anywhere else for car services !!
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August 2022 by Ali Aljarah
Very nice and trustworthy people. I had a problem that took me months of trying to figure out the problem and going to many multiple people. But these people were able to fix it at no cost. If you ever need anything these are the people to go too.
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July 2022 by Dana Auman
I have a 2014 Escape that would not start after driving for about 30 min. I first took it to the local Ford dealer, who had it for five days and there technicians couldn’t find the problem, they said there computers could not diagnose the problem because they couldn't duplicate the issue. I brought it here, he had it for three days and found the problem. So who's the technician! Great affordable service, thankfully I found Willow Ridge Auto & Electric!
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April 2022 by Jonathan Blitstein
Great people, great shop, what else could you ask for
