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November 2023 by Marykay Walsh
They were very friendly, took care of my car fast and explained everything that needed to be done with a quote before doing everything so I can decide if I wanted to continue. Very efficient and local to my area for ease of getting there!
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November 2023 by Sharon
These guys were awesome! They were able to squeeze me in without an appointment and fixed the problem! I was treated respectfully was charged fairly!Service: Exhaust
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November 2023 by Tosheona Carter
Omg where do I start. After having a break down , ripped off by other mechanics. Matt was able to figure out the issue and I also saved tons of money. My truck is up and running . THANK YOU :)
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November 2023 by hollywood2125
problems with my vehicle were diagnosed and addressed in a timely manner. Pricing was accurate and affordable. Will continue to use Valu muffler for the remaining future of my vehicle
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November 2023 by Randy Marsh
Went to get my brakes done , ended up having to change all my rotors , calipers and pads fromt and rear. Which is fine, they were in bad shape. The technicians are friendly and inviting but they dont know what they are doing. After initially changing all of the above. Everything was working fine for 2 months after that all of a sudden my brake lights come on, abs lights come on, noticed my brake fluid leaking , no brake pressure whatsoever. I had to shift my gear to neutral while on the road (local and highway every time i needed to stop, its was that bad. ) some how arrived to there shop thankfully it was under warranty which is for 3 months. They changed my front brakes for free in the second visit and in a couple of months the rotors warped and started to get rusty , ended up changing my front rotors and pads again on my own having to spend another $400. Mind you i already changed the whole system from them the first time i came in for service, which included rotors pads and calipers. ( i spent $1500 with them ). Bottomlime the technicians are inexperienced and they use non branded parts to save a couple of dollars ( white box parts). i have my receipts..
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October 2023 by Sierra Clark
Take great care of me everytime I have any issue with my car- big or small. I appreciate Matt and his team very very much. 10/10 recommendServices: Electrical repair
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October 2023 by Me Me
My vehicle was in dier need of immediate attention this particular day. I pulled into the business and was greeted by Josh. I received an estimate of the problem, agreed to have the service done. Pickup my car the next day and my car is running smoothly today. Not knocking the wheels sounds good when I make turns. Kudos to the staff.Services: Auto brake repair
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October 2023 by Madison Lachat
I stopped in to ask for help because my little brother blew a tire a few blocks down, Josh & his crew helped me load a Jack into my car and then on my way out my battery died, they jumped my car, ordered my battery and told me that it would be here by the time I came back with the jack, once my brothers car was okay I returned the Jack and they replaced my battery in 10 minutes tops for a reasonable price. I am so grateful that I chose to walk into this place today.Services: Electrical repair
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October 2023 by Robert Russell
Josh was so kind and helpful. He got the job done quickly for me.I would totally recommend them for brakes or any service.Very impressed with the Service.Service: Brakes
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September 2023 by Sherry Mcknight
I had so many situations with an employee, at the Main St. location. I called another location, located on Niagara Falls Blvd., and Josh and Matthew service is PHENOMENAL. From their customer service, to the work that’s been done on my car, I left feeling confident, the repairs were completed.
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July 2023 by Eric Redder
Awesome shop! Great customer service and support! Can’t recommend them enough. Honest guys and deliver on the prices they quote.
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July 2023 by ECJK Kuffel
The people at this Valu are wonderful! They explain what the problem is and go above and beyond fix it for the best price. We trust all 4 of our vehicles to them.Services: Exhaust
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July 2023 by Zach Holycross
Excellent shop, prices were fair and the waiting area has air conditioning which is a huge plus
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June 2023 by Michelle Gaskin
Friendly and knowledgeable guys who work hard to give you what you need. The wait was not as long as I expected. A bit expensive and waiting room though.Service: General repairs & maintenance
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June 2023 by dorean vance
I had been searching for a place to get my car inspected and stopped in the store. They were able to get me in and out.
