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July 2023 by S Z
They don’t call when prescription is ready
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July 2023 by S “Smiley” Z
They don’t call when prescription is ready
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June 2023 by S “Smiley”
They don’t call when prescription is ready
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April 2021 by Theresa W.
Just was at tops picking up a few things and headed to the self scanner. I was having some trouble at check out and the lady working the self scanner was no help. She was buried in her phone and if she looked up for a second she would have seen me struggling with the scanner. Very unprofessional she was wearing a almost comic book jacket. I had to work through my problem myself which took me some time and she never looked once up from her phone to ask me even if I needed help.
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April 2021 by Mario G.
Caring Pharmacists
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March 2021 by Mario Gonzalez
Caring Pharmacists
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December 2020 by Fred R.
This store really needs an update. Small deli, and the selection is small too. Generally out of sanitizing wipes out front, but has sanitizer dispensers. Store has a hard time keeping sale items in stock. They also don't have sale prices marked if you go Sunday mornings. This store doesn't compare to their other stores which are generally stocked and updated.
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July 2020 by Ygeutte R.
Greeting, I hope this finds you well. I just wanted file complaint. On Wednesday 7,29,2020 at about 6:45,I walked to tops with my 7 year old cousin where I was trying to use the M&T bank ATM in order to make a deposit on my account. Unfortunately, the Machine jammed and declined my deposit however, My 100$ bill got stuck in the machine. The store supervisor at that time was right in front of me. I approached her for help, she gave me attitude and responded that she wouldn't help me. I begged her kindly to at least speak to me for a second and she totally ignored me. I wasn't able to get her name but she looked fully Hispanic with blonde hair. Her approach was entirely racist and it broke my heart that she acted the way that she did in front of my 7-year-old cousin who has been asking a lot of questions after the George Floyd incident. I'm a full-time college student and I work so hard to earn every penny that I own. I spend a lot of money shopping at tops and it just broke my heart that a grocery store that's located in such a diverse place could treat its customers in such a manner. I'm not writing this to put this girl in trouble but I just hope that you reach out to her and tell her that good customer service at Tops or anywhere shouldn't be based on someone's skin color. The following is the sore location address 425 Niagara St, Buffalo, NY 14201 is the
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April 2020 by Elizabeth B.
This Tops Market, at 150 Niagara St. in Tonawanda, is on a par with every other Tops I've shopped in Western NY. The only reason I didn't give 5 stars is because the restroom stank, and the paper towel dispenser wasn't working, nor was one of the soap dispensers. But considering the efforts going into sanitizing the store as much as possible and keeping customers safe, I can't fault anyone. These are not normal times. And like many essential businesses that remain open during this quarantine, they are short-staffed. At one entrance to the store, an employee wipes down shopping carts with disinfectant, completely. At the other entrance are clean carts, for anyone not wanting to wait for a sanitized cart to dry. Or, as in most stores, you can help yourself to disinfectant wipes for carts and hands, which is great for the cart I wheeled in from the parking lot. I like this Tops. It's small enough to be personal, and large enough to be... Tops Market.
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August 2019 by David A.
This place should be a certified museum. Oldest scanners I've ever seen. I thought dinosaurs were extinct.
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April 2019 by Chris D.
Tops never stops- except now it does, because they've decided to close overnight to cut costs, not that the prices reflect it. Sure, if you catch a sale, or meal deal, kudos to you, but you gotta work to stretch your dollar. Good news, they'll double your coupon up to 99cents, or even a dollar if you happen to spend 20 dollars during the right ad week, which tends to be a tedious process. Their clearance section is a generous size, tucked in by the pharmacy, and with a teeny cooler over by the dairy department. The employees are a good bunch, and it is conveniently located on the river, but Tops may be a bit of a misnomer. Mediocres more like it.
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November 2017 by Rose L.
I go to the Tops at Delaware/Sheridan only because I live so close..the place is shabby..I wonder why the tops on Maple Road is so much better?? Anyway, the produce is terrible, I suggest strongly when buying berries look at the bottom of the container...I have found mold on blueberries! Not enough small shopping carts. Bakery is terrible, be careful with bagged lettuce, look at the expiration date. check out is slow, hodge podge of products when you first walk in, the floors are dirty,
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August 2017 by Fox E.
If this were Tips, it'd be Yelp and I'd be "First To Tip." Actually probably second, but that's another story. This tops also is not my favorite. I like that it's open anytime, but I don't like the produce selection. Sometimes they have good kale and oranges but that's about it. The prices are way too high. High like my mother when I was a kid.
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February 2017 by Richard M.
Perhaps one of the worst bunch of employees I've ever encountered. The only saving grace has to be the professionalism of the pharmacy employees. Other than that, it's a big step below any Walmart, anywhere. You're immediately greeted with a scowl on most faces and the attitude problems only worsen at the check out. It seems they get all the employees with the worst social skills available to do the most important job of any business. I can't count how many times I've had my change thrown back at me by one of these misanthropes, as if you are an inconvenience to be dealt with and keeping them from doing something better. Even though I do the majority of my shopping 7 miles away at Wegman's, I come here for a few convenience items because they're close by. And every time I go in , I'm reminded why I go out of my way to grocery shop. If it isn't the in-store experience, then it's having to run the gauntlet of workers taking their smoke breaks near the entrance. Nothing's more reassuring than knowing that some of these hands will be slicing your lunch meat. Yum! Wegman's may be 10% higher on some of their items, but the experience is 100 times better. At least every time I leave there, I don't feel like I need a shower.
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May 2015 by Larry H.
A great neighborhood market. Everything is always fresh and the area is kept clean and organized. The staff is friendly and I have noticed that many have been there a long time. We live closer to other Tops markets but this market is a "pit stop" for when we are in the area and need a few things, it never disappoints.
