Shoe Stores in Tonawanda, NY

“(This review is based on a non-appointment, walk-in visit that lasted 10 minutes.) Spacious parking lot. Greeted by associates upon entry, 4 associates available, and assistance offered immediately. My visit was to browse accessories so I declined assistance at that time. The store appeared clean and very organized. Back right corner of store has a small display of "clearance" shoes... signage states all shoes that are currently marked $39.99 and under in that area are now $15. However, many pairs were not clearly marked in price. No one came around to check-in to see if I needed assistance, but again, I wasnt in the store very long. Took a pair in question to the desk, as I needed price and different size. Friendly associate was very helpful, looked up price... which was - of course - priced just a couple dollars OVER the $39.99 threshold.... and my size was sold out. Associate asked if I would like to see other pairs in similar styles, but this was just a quick stop and I didn't have time. All in all, if they can keep on top of clear pricing on the items in that area of the store, they'd be a model shopping experience based on customer service, organization, appearance, and cleanliness.”

“The staff at this location was very friendly and helpful. They were able to find the specific pant size I needed and offered multiple selections very quickly, and I was able to find, try on, and purchase a suitable pair of pants within 7 minutes.”

“Went to 2 locations. The first store the two women working were too interested in playing on their phones and chit-chat between them... they never asked if I needed help, just grabbed a box I had. I had I raise my voice and explain they needed to show better customer service by asking questions before assuming I wanted to buy anything.The second store, the young man went out of his way to help us. We were quite happy with our experience at another location.”