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“I usually don’t post Google Reviews, and if I would, it would be for films and movies, but I feel like this is a special occasion Zoom, the saleswoman who helped me select my mattress, was and is a STAR. Zoom is everything you could and should expect from someone in sales: calm, collected, professional, caring, personable, relatable, and determined. Granted, I was the only one in the store, but any obstacles that occurred when trying to figure out what the best mattress would be for me, and for the best price, Zoom made sure to help me get the best possible deal. If you’re reading this review, you’re probably thinking “Wow, this is a really raving review, surely this guy must know Zoom and he’s just helping her out.” No, I just met Zoom today, she’s that good. Zoom, if you see this, bless you a million times, and I really wish you the best in everything and anything you decide to do. Thank you so much for all of your help. To anyone else who is looking to buy a mattress, please go and see Zoom at Metro Mattress. She’s the absolute G.O.A.T. I’m sure the other workers there are just as awesome, but this woman exceeded any and all expectations. Zoom, you’re the best. Thank you SO MUCH. What a queen.”
“We had a great experience with John W. He showed us a few mattresses based on our preferences and gave us a lot of good advice on mattresses. He wasn’t pushy just gave us the information and let us try things out and make our decision. The store was very clean and comfortable.”
“I’m always so impressed with Value City. They have such a great selection and wide variety of styles, and the staff is always extremely helpful!
Thank you Michelle!”
“Our salesman Jack was very helpful and overall a great guy.It was very inclusive and welcoming environment. As a lesbian couple shopping for a bed can be uncomfortable as we aren’t always sure how a salesperson will treat us but Jack made sure we were well taken care of. With two new pillows and a mattress we are ready for some great sleep!Thanks Jack for all your help and knowledge to help us pick what’s right for us!”
“Quality: "The quality of the furniture is superb". "I am delighted with the bed and bedside cabinets you have made for me recently. Superb quality, great design".
Delivery: "Delivery was very quick following our order with plenty of accurate info regarding date and time". "The delivery team excellent".
Service: "The sales staff were very knowledgeable". "The rep was very friendly in answering questions". customer centric but yet professional".
Ease of assembly: "It's high quality and easy to put togethe.”
10AM - 9PM
1459 Niagara Falls Blvd, Amherst
Mattress Stores
“Doug wasVery patient with us and i appreciated his knowledge on power recliner chairs. went away with what i wanted and picking it up
Today . Thankyou Beverly”
10AM - 9PM
3770 Union Rd, Cheektowaga
Mattress Stores
“I worked with Paula Mancini at the 3770 Union Road location , she was very polite and full of information on all of my purchases , I would highly recommend seeing her for all of your purchases !”
“Very friendly and professional as soon as we walked in. Our sales rep was Arkell and he did an awesome job getting us the right mattress for our budget. I don't like feeling pressured into a certain product but appreciated that Arkell listened to our needs and wants and delivered the right product for US not everyone else. Great job and thank you!”
“I had a great experience shopping for mattresses. Paul was very helpful and showed me several different options based on what I needed. The process felt very transparent and pleasant, and there were no hidden costs or fees! I will update with more information once the mattress is delivered!**As promised, an update** The mattress was delivered today, on the date promised. The guys who delivered it were professional and helpful, the mattress was in perfect shape. All in all, a great experience, would absolutely recommend.”
“Dealing with Jack was awesome. Jack was well versed in components/materials of various types/ styles of beds and assisted with narrowing down selection based on my responses and comfort level I desired. Very professional and definitely has a knack in-sales/customer service. Great shopping and sales experience, ask for Jack… you won’t go wrong. Pleasure doing business with you Jack, keep up the good work.”
10AM - 9PM
1650 Walden Ave, Cheektowaga
Mattress Stores
“Sandy at the Outlet Store on Walden was amazingly helpful and knowledgeable. I was sent there by Paula from the Union Rd store who was very friendly and understanding of what I was looking for. Sandy was patient and listened to my needs and wants. Will definitely be recommending her to friends and family.”
“Very welcoming place. Brett was very attentive to us and what we were looking for. No pressure to buy anything. Pricing is very reasonable & better than most places! I would recommend you stop in to see for yourself!”
“Got a mattress with Ted. He wasn’t pushy, he was very well informed, and he was patient! He gave us all the pros and cons to the different types of mattresses. He really sold us on the latex, explaining how replaceable the high wear parts were and how we can even adjust the firmness on each side of the bed based on partner preference. Easy to work with. Delivery was great too, two young men came and were very respectful, even took off their shoes to bring the mattress up as well.
Great experience. I would highly recommend. Shopping local is worth it for the excellent service, superior product and supporting small business! I’d definitely go back again.”
9AM - 5PM
101 Benbro Dr #100, Buffalo
Mattress Stores
“This place was great. Friendly, knowledgeable, and nice furniture.Irented a uhal here and was in and out. The uhaul was clean, new, and had a back up cam which was new for me. I'll be going back for my uhaul and furniture needs.The owner was a great guy.”
10AM - 9PM
4545 Transit Rd, Williamsville
Mattress Stores
“Raymond was very professional and friendly. He never pressured us and answered all our questions. He even let me know about a discount that I didn't know about.”
“My recent experience at Sun City Mattress on Niagara Falls Boulevard went above and beyond all expectations! I was in a pinch and needed a new bed set right away. After being given the run around by several of their competitors I decided to give them a try and let me tell you it was the best decision I could have made! From Gary's friendly and knowledgeable service to John's invaluable assistance and finally Otto's (the owner) willingness to adjust his own schedule to meet my needs, including delivering the bed himself that very same evening, all I can say is that I will NEVER shop anywhere else for my bedding needs! They offer a financing option now for those who qualify. So, if you're looking for friendly and experienced service at reasonable prices and a sizeable selection of beds, make Sun City Mattress your first, last and only stop! You will not regret it! ?”
“Alicia was super helpful for me! Shopping for a new mattress for someone close to me and she was extremely accommodating to our needs. She was very patient and explained every detail to new shoppers like ourselves. 100% recommend for everyone!”
“Xtreme ruined our day (it's a joke, keep reading)! My mother and I were all set to spend an entire day laying on mattresses and trying to find her a new one that was both comfortable and affordable.
When we walked in, we were greeted immediately. We told him what we were looking for, and the sales associate guided us to the correct type. We only laid on about three or four before making a selection.
The pricing was incredible, it included delivery, and we were in and out within about a half hour!
We had our entire day planned, but Xtreme made the process quick and easy! We didn't need to visit other stores as we were really happy with our selection at Xtreme. We had no idea what to do with the rest of our day! We sat in the parking lot both relieved, but also in disbelief at the great value and service we'd just received. No pushiness, no pressure, just a simple and satisfying shopping experience.
I wish I could remember the names of the team-members, but we went on a Saturday, and he said he is there nearly every weekend.”
“Save your paperwork! After a year the mattress has given up any support it had. It's now hard and the side has blown out. Great people to deal with put subpar product. *Update* They were extremely helpful sending me a copy of original purchase paperwork and sending how to receive a factory warranty. I'm unsure how the mattress failed seeing how my wife and I are not obese but with the customer service we received I'll definitely buy from them again.”
“I was welcomed right away but left alone to browse for a bit before being approached which I TRULY appreciated! The sales people were helpful and answered al questions!”
“Awesome place you need 2nd hand appliances this is your place I've tried market place and other places but kw gave me a machine that works and a small warranty to go with it the owner works in store very polite and courteous even gave me a few bucks off the selling price would definitely recommend”
10:30AM - 5:30PM
919 Broadway, Buffalo
Mattress Stores
“I dropped into this place on a whim and had no idea it's a long-standing locally owned business. Apparently my grandmother got a set from there years ago lolI purchased a set of end tables and saw a few other items I liked. Larry made the purchase smooth and I liked that they had someone to carry the furniture out to the car. Great price for the set I brought”
“I have purchased 4 mattresses and had 3 friends purchase mattresses there, we all were very satisfied with our purchases! Good quality and staff is friendly and knowledgeable! Will continue to recommend Xtreme discount mattresses”
“I received a call from the store reminding me that my points were expiring. I was asked if I wanted pillow. I chose the leg pillow to assist with body alignment while sleeping on your side. Got it in the mail and So far, so good!”
“My lady and I roamed around their massive inventory and were pleasantly assisted, not harassed at all by Brandon. (He's not looking over my shoulder as I type this). We are very happy to say we left with making a very large purchase with the assistance of Morrigan. We will be back.”
“We enjoyed our experience. First time in the store and we bought a bed, pillows, bedding and blankets. Lol. Only negative was they said the Black Friday sale was technically over that day I was there, Cyber Monday, but I walked by the Galleria Mall store the next day, and the throws I bought for BOGO 50% off on Monday were buy one get one free at the Galleria store on Tues. Lol”
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“Thaddeus did a great job helping us to get our dream mattress. I definitely recommend this place!!We will be coming back if we ever need another mattress! ??????”