8AM - 6:30PM
733 Delaware Rd, Tonawanda9AM - 1PM 3 - 6:30PM
1879 Whitehaven Rd, Grand Island“Customer service is always a 10/10. Willing to go above and beyond for all customers. I wouldn’t go anywhere else I highly recommend going to this locally family owned business.”
8:30AM - 7PM
5165 Broadway, Depew“Dave, the store owner/notary is an awesome guy, very fast and sharp. Saved my wife from deportation on false charges. An absolute saint. I highly recommend him for all your notary services. God bless this man and his store.”
“Had to ship something overseas and had no idea how to do it. George and Sebastian were very kind and very professional with me. They walked me through the entire process and were very patient with all of the questions I had. Definitely my go to place for my shipping needs.”
“I am a University at Buffalo student who recently visited the UPS Store near the campus. I encountered challenges with my return label QR code. A team member, whose name I unfortunately cannot recall, provided exceptional assistance. He not only addressed my concerns but also assured me that my issue would be resolved. I appreciate the professionalism and support extended during my visit.”
“The woman who assisted me today was very helpful. I didn't have my box taped up, which should have been taped, but she taped it for me as a courtesy. Excellent customer service!”
8:00 am - 6:00 pm
7954 Transit Rd, Williamsville“This is a very small UPS store, but I've only had positive experiences here! The store is conveniently located in a big plaza, so I never had problems with parking. I will say, some people park RIGHT in front of the store and block the entrance sometimes, which is quite annoying. The service is great. The employees are super nice and even though there's a long-ish line every time I go, they get things done pretty quickly. Given the small size of the store, they don't have much variety in their greeting card selection or packing items (e.g. wrapping paper, envelopes), but they have all the basics.”
“I use the store a lot & everytime I have dealt with the associates it the store I'm always greeted with a smile on there face & they help me with any question I might have or help solve a problem I might have...They are great to work with...”
“Justin really took the time to help me out & go out of his way to make sure all my paperwork was in perfect form. I really appreciate this kind of customer service! He really went above and beyond like no other”
8:30AM - 7PM
3842 Harlem Rd, Cheektowaga“Charge and his father are great. I've been doing business with these folks for 10 plus years. They always go the extra mile and have pushed my business to succeed. Highly recommend them; I go out of my way to bring my business to this store.”
8AM - 6PM
266 Elmwood Ave, Buffalo“The people working there were extremely kind and helpful. She answered all the questions that I had and assisted me in emailing my shipping ladles to be printed. Her attitude was also extremely positive, helpful, and welcoming. Thoroughly enjoyed going to the location and service was 100/10.”
8:30AM - 5:30PM
9860 Niagara Falls Blvd, Niagara Falls“I come to this post office several times a month. I almost never have to wait in line. Everyone who works here is professional and friendly. They have never made a mistake with my mail. The building is very nice and big enough to accommodate everyone when there is the rare line up. They also have an after hours kiosk where you can self mail priority packages. There is always enough staff on hand to make things move quickly. It’s wonderful to have a post office so close to my neighborhood!”
8:30AM - 7PM
2316 Delaware Ave, Buffalo“All the employees at this store are really amazing and have great customer service the manager Nicole is one of the best people there as she’s always very hands on and is dealing with the customers and making sure everything is handled. I feel like some of the customers don’t understand the pressure that comes with job and thinks it’s just so easy when in reality Nicole and everyone else there has to deal with a lot. I won’t be going to any other ips store but here!”
8AM - 7PM
5651 Main St, Williamsville“Excellent service, I was doing an Amazon return and within 1 hour I get a notification from Amazon saying your item has been approved for the refund, wow. Thats fast!”
“Hey, I read some of these reviews and I went with mixed feelings to this post office. I had to ship out a package. I was ready to fight.Surprisingly I didn't encounter a tornado. In contrast, it was a mild southern breeze. Fun aside, Kris made me feel welcome and greeted me with a smile and processed the package speedily and we even exchanged some friendly conversation.It seemed that the other workers were professional as well. Kris exceeded my expectations by far. Good job.”
“I had to return a fuel soaked defective fuel pump to Amazon, and I thought for sure they would tell me to pound salt, but they were gracious and understanding. They shipped my pump back to Amazon despite the smell. Thank you!”
“Five-star mail services you should highly consider before going elsewhere for basically anything postage or parcel related. DXO is the absolute best in the industry and has state-of-the-art mail processing equipment that saves tons of time, and money.”
“The employees do a commendable job with the steady flow of scAmazon returns. That being said, ALWAYS get a receipt for an Amazon return before you walk out the door. When Amazon claims that they didn't receive the returned item it will make follow-up with the plodding behemoth of a company that is slowly taking over the world much easier.”