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“Brandon was a very knowledgeable and helpful with all my questions and inquiries. I really appreciated his help with the purchase of my new watch and phone accessories.”
“Staff is very friendly and patient. Have been going to Spencer for almost 5 years now with my upgrades and questions. They don't rush your visit and will make sure you are good with your purchases and setup.”
“Great service, very courteous and knowledgeable. De’Quan, who served me, was everything that you’d want in a rep/technician,… he knew the goods and explained exactly what I needed to do When I got home. Everything worked out perfectly. Props to De’Quan!”
“Chelsea at TMobile was wonderful! Very patient and knowledgeable. Would totally recommend Chelsea for any assistance regarding new service or current service! Very helpful and made the process of transferring phones seamless!!”
“Such a wonderful Experience working with Amadu and Nadera! They are both so professional in providing the best customer service to their customers. Thank you for being so patient and friendly! You both are assets to T Mobile!”
“Staff in this location know what they are dong. Very knowlegeble. Did help me with y needs, went above and beyond to save money and accomplish what i asked. Great Location. Recommend!!!!”
“great experience today with Andrew! He took his time and made sure my screen protector was on nice with no dust or dirt under it. In and out with in minutes and was so nice. Thanks!”
“Just reached out thinking I needed a VOIP adapter, was connected to the chat and then redirected to Tom. Tom went out of his way to make sure I was looking for the right adapter. He even offered to call and explain that I didn't need it but help me understand it a bit better. Decided I would hold off and see if the phone I ordered works first. Will definitely be calling back should I need something in the end. Thanks Tom. Definition customer service.”
“Boost mobile 1255 Bailey Ave. Mario was the nicest and most helpful, knowlegdable young man to help us! Highly recommend! Also, 1498 South Park location have had excellent help and service there as well.”
“Arrived on time, respected property, above and beyond installation expectations. Found and replaced broken “ ground issue”. Finished on time, and perfect job clean up. Couldn’t be happier with project!!!”
“My brother and I went into your store today. My brother is blind. He wanted a phone with voice activation. The girl working this morning was great so helpful and knowledgeable. She got his contacts on his new phone and showed him all the features he could use on his phone. She was an absolute all star. She is why I will recommend my family and friends to come to your store again. Great Customer service and experience.”
“Today I was having issues with my Internet service I call and they referred me to this location at Delaware Ave and QUINCY provided an Outstanding customer service! Very Polite, Professional and Promptly! Amazing service and Welcoming atmosphere!”
“Very friendly staff. Very knowledgeable staff. Especially Amy Hayward and Nicola! I have never experienced an Internet outage in just less than 2 YRS. JMO? These are two assets and invaluable to NIACOM.”
“I came in because of issues with my phone and kendra and val helped me fix the issue with my phone and told me about the iPad promos they had going, those two ladies were an absolute joy to sit and chat with while they fixed my issue, this location will be my go to now just off their service, attitude and beautiful smiles on those two ladies faces, could have sat there for hours and talked but they needed to assist the people coming in. Thanks again ladies!!”
“Paula was absolutely amazing. She did a tremendous job helping my 80-year-old mom out and getting her connected with a new iPhone. She made her feel very special and cared for. Thank you so much Paula you are outstanding!”
“Went into the Amherst NY Spectrum and came out of there beyond satisfied. A young man by the name of VON was so helpful and knowledgeable he actually made the process of switching carriers pleasant. As a senior citizen I was very apprehensive of making the change but couldn’t be more please. 5 stars to Von for being such a great employee.”
“Very good experience. I was due for an upgrade and Janice helped me. Very patient, answered all of my questions and I left super excited to have my new iPhone 15 pro max!”
“Switched over my cell service from Verizon. Shawn was super knowledgeable and friendly! I was in and out quickly! My bill is significantly cheaper than Verizon as well! ?”
“I have a cheap pre-pay cell phone plan. After my wife sat on the phone, Verizon took the time to set up the new phone with everything from the old phone as a free service.”
“I went in today after having a TON of confusion on the website, just wanting to trade in and upgrade from an iPhone 13 to an iPhone 14. The website told me I’d need to put a $400 down payment on the phone, trade in my old one for a $250 credit, and then pay the rest of the phone off for 36 months. I am so BEYOND THANKFUL I got Ashaley as the representative to help me. She was absolutely delightful! She was friendly, welcoming, extremely helpful, and I don’t think I’ve ever had a better customer service experience in my life- and I WAS a customer service representative at one point! She helped me upgrade to the phone I wanted without any down payment AND worked her magic to get me more credit from my old phone, and I mean enough to pay my phone bill for the next year or more! She did convince me to upgrade my monthly insurance, but with all the credit on my account, now if my phone breaks, I won’t have to pay a penny for a new one! I don’t know how she did it, but coming from somebody who was with Verizon just a couple months ago, I will never ever go back to any other service. I’m praying if I ever go into the Spectrum store again I get Ashaley. She was really just wonderful. Thank you so much?”
“Kayli assisted me last week with fixing my iPhone 13 because there was an issue with the SIM card. She was very knowledgeable and offered detailed information on the new iphones arriving this fall. She was pleasant, not pushy and very helpful. Please consider her as your sales rep if you visit this location. I will be upgrading soon!!”
“On Tuesday, 2/6/24 at 8:00 pm, Sean, my technician arrived to update my modem since I lost wifi. He couldn't have been nicer. Very detailed, professional, and friendly. He made sure all was well with grounding, and getting the modem up and running. He was here for a little over an hour. I was extremely impressed! Great service! Thank you, Sean!”
Open 24 hours
325 Delaware Ave #302, Buffalo
Internet Service Providers
“We have been with ColoCrossing for 8 years now and have nothing but good things to say about their service. As far as I can recall, we have never had any downtime during these 8 years. Support is incredibly fast, they usually respond in just a few minutes after submitting a request. All their staff are well trained and take care of any task we throw at them. I can't really find anything negative to say about them. I just hope this level of service continues for our future with them.I am not sure why they have any negative reviews as they take spam seriously. They have their own in house mail volume tracking which null routes IP's that have a high volume of mail. They also work closely with Spamhaus to keep spammers off their network. I can only think the negative reviews here are fake or from people with baseless information.”
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“Our service rep Alexis was absolutely amazing. Our upgrade took longer than anticipated, but she was very helpful and restored all our info to our new phones. She was very professional and courteous.
We appreciate the extra time she spent with us to ensure everything was in order. She's?”