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November 2023 by Edward O'Mara
Carl, the owner, was personally engaged in the entire process. He was straightforward and honest in his explanation of my needs. He and Assistant Jeremiah were efficient as they explained my situation . They offered a variety of solutions at very fair prices. I highly recommend WNY ONE STOP for any of your automotive repair needs.Locally owned and operated.
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November 2023 by Amanda Lederman
I got a nail in my tire and walked in to WNY One Stop Automotive. They fixed it right away and have very reasonable pricing. This meant a lot to a mother with a special needs toddler that wanted to get home safely in cold weather. I can’t tell you how much I appreciated the kindness and help from this business. Highly recommend them. Thank you a million times over.
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November 2023 by Tom Stout
Car failed NY State inspection because technician stated all 4 rotors needed replacement, verified by 2 other auto shops , later, that it was not required, pads were making contact inside and outside rotors and pads were within specifications. Also , oil change was recommended, when oil was just changed 3 months ago, 500 miles later, and oil change info in car indicated 90% oil life remaining. Upon questioning, service rep said they didn’t do previous oil change so they just recommended it. REALLY! Be careful peopleService: Vehicle safety inspection
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November 2023 by Allan Halas
This place is great. I needed an inspection on my 2021 Tesla and thought it was going to be a quick in and out. However, Carl and team showed me how bald my tires were and I would need to order 4 new electric foam sound tires. He got them in the next day and the customer service was amazing.Thank you Carl, Jeremiah and appreciate you caring for your customers!
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October 2023 by Andrea L.
My car was scheduled for inspection quickly by phone & the service desk technician was very friendly. They got it in & inspected quickly after an overnight drop & it was all done for $1 because I had a coupon they had sent out to every household in our area. They also checked out a problem with the air conditioning quickly & (relatively) inexpensively (no car repairs are "cheap" anymore). The service desk staff were again very friendly & helpful when I checked out. I will go to this garage again if I have any repairs that need to be done.Services: Auto A/C recharge
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October 2023 by Dan Tobey
I would recommend WNY One Stop to everyone! The owner is a great guy and all of the employees were very friendly and attentive. I recently made an appointment for an inspection and it was so fast it blew my mind. I haven't had the opportunity to bring my vehicle in for any major issues, but if I do I will definitely go to WNY One Stop.
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October 2023 by Tiffany D.
My husband went here for an inspection and they took his sticker off and failed him claiming he had 2200 dollars worth of work to be done before he could pass inspection. They literally were going to charge him 100 dollars for break lights that we can get at the store for 20 and change ourselves. His check engine was on and they said it was a leak in a evaporation canister that would have charged him 600 bucks. We took his car for a second opinion and the light was on because of a lose gas cap and the work he needed to pass was only 480 bucks.... There was nothing wrong with that canister. And his car was cheaper to fix somewhere else . And it's never run better. Just saying
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October 2023 by Geri D.
I made an appointment for an oil change and was able to get a convenient appointment. They took my car right in and did the requested service. I was given a statement which was higher than I had been quoted over the phone, they adjusted the price to match the phone quote. I would recommend them
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September 2023 by Jeff c
The staff was very friendly. They made our car top priority and the repairs was done in 2 days. They keep in communication with us every step of the repairs being done. Will definitely go back with any work we need done.
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September 2023 by Catherine Sandoval
One Stop Auto will be the go-to for all my auto needs from now on. The team there is professional, polite, and knowledgeable. After receiving a card in the mail for NYS inspection at a cost of $1plus an oil change for only a total of $48, I was pleasantly surprised! I was given a price for 2 new tires which was the best around and i will be getting them before winter. Plus the waiting room was clean and the coffee was awesome! Thank you One Stop Auto!
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September 2023 by Harry Basdeo
One of the best repair centers for my car since coming to the Niagara region. Professional honest service and without any price gouging at all. Even dropped me back to work and picked me up when service was done. Excellent work on alternator and new belt. Definitely recommend this shop A+++++ service.Service: Electrical repair
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September 2023 by Laura Reda
Very friendly, professional place. They were so busy and still managed to complete my inspection in a timely manner. I am so happy I found them, now I feel I’ve found an auto mechanic shop I can trust.Service: Vehicle Inspection
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September 2023 by Dawn Jacobs
Two weeks ago there was a noise coming from the back of my car. My regular mechanic was unable to get my car in right away due to a sickness. I wanted this taken care of as I didn’t know if it was a big problem. This shop is close to my house so I thought I would try it out. Big mistake snd never again. After looking at my car I received a phone call telling me they had figured out the noise but there was also a bigger “safety issue” and to fix both of those things I was given an estimate of $2300. That’s way out of my price range right now so I told him no. I was then told the “safety issue “ needed to be fixed and if I were his wife he wouldn’t let me drive the car. For this the estimate was just a bit over $1000. Still more than I could afford but knowing nothing about cars I trusted him ( another big mistake) so I told him to go ahead with that, he told me it wouldn’t fix the noise ( the reason I had brought it in) but this needed to be done. I was also told it would be fixed before 5 pm that day, I finally got the car at 2 pm the next day. This too didn’t make me happy. I picked up the car and a few days later I was able to get to my mechanic. The car needed an inspection and I still needed the noise fixed. Long story short. He tightened something up, there is now no noise and the car is just fine. Oh and that estimate of the extra $1300 I got from this shop. My mechanic charged me $50. I feel so taken advantage of. My mechanic couldn’t for sure tell me if what they did needed to be done but he did say they obviously didn’t know what was wrong with the noise and they wanted to scare me into doing something and getting money out of me. Never , ever again and I will tell this story to anyone who asks about this place !!!
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August 2023 by Custode Music
We bought a trailer hitch and needed it to be installed. This was the most pleasant experience we've ever had at an auto repair shop! They were very busy and still got the job done in less time than quoted!! Their price was much better than it would have been if I had gone to the dealer and the service was excellent! I highly recommend them for any auto repairs you may have!
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August 2023 by Maria C.
We bought a trailer hitch and needed it to be installed. This was the most pleasant experience we've ever had at an auto repair shop! They were very busy and still got the job done in less time than quoted!! Their price was much better than it would have been if I had gone to the dealer and the service was excellent! I highly recommend them for any auto repairs you may have!
