ShopRite of Thornwood is a well-regarded grocery store known for its helpful staff and clean, fully stocked environment. Customers often mention that the store has a friendly atmosphere, with managers, assistant managers, and front desk personnel providing good service. The store has addressed previous issues, such as a bad smell in the back, which has since been resolved, contributing to a positive shopping experience. While most reviews highlight the store's helpfulness and cleanliness, some mention minor problems, like mislabeled products leading to small inconveniences at checkout. Despite these minor issues, customers appreciate that the store usually corrects mistakes, and many indicate they will return for future shopping. A few reviews note that the store sometimes closes a few minutes earlier than scheduled, so shoppers should plan accordingly. Overall, ShopRite of Thornwood is seen as a dependable place to shop, with a friendly staff and a commitment to maintaining a welcoming environment.
Prices are good. Customer service is just ok and variable and needs to improve.
September 2025
Joseph m is a great cashier one of the best in the business i come to this store just to experience a friendly interaction and experience while I shop!
August 2025
ShopRite of Thornwood is a wonderful store. The Manager, Ben, and all Assistant Managers are very helpful. And the front desk personnel as well as the in-store floor staff are all great.
