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“I visited the store in Croton on Hudson, and was welcomed graciously and quickly by staff members. They answered all my questions/issues with knowledge and excellent advice. I could not be happier and would highly recommend this store to anyone for their mobile needs. Steve, Lee and Tevin are the best!”
“Excellent customer service, Jen helped me and connected my phone to the $25 plan because I brought my own phone. Very satisfied with my service. I recommend them.”
“Terrific service, especially helpful with moving from a Samsung to an iPhone. Reviewed and explained all of my options, and got me a terrific price. Nice store with convenient parking. Augustine was wonderful to work with.”
“We had an awful day between a stolen phone and only arriving to the store a little before closing, but Marques went absolutely above and beyond to help our family out and make sure my father had the device he needed to do his job. Would highly recommend this location for anyone looking for a customer-oriented experience and very grateful for the help we received.”
“Highly recommend the team at this Verizon store. Styles provided exceptional service while setting up 2 Apple Watches over 3 visits.
His professionalism, patience and unwavering focus on excellent customer care were truly commendable. Well done!”
“I recently encountered a frustrating issue with my phone, and I cannot express how grateful I am for the outstanding assistance provided by Anthony and Emely. From start to finish, their professionalism, expertise, and dedication were truly remarkable.”
“Went to this Verizon location because I was having network issues with my smartphone’s SIM card. Rafelin was straight to the point and helped me get that fixed. My mother and I also inquired on upgrading so he introduced us to another staff member Muhammad who helped us get the best deal we were eligible for to upgrade to the latest iPhone and an even better plan than what we have and were paying for now. Overall, great customer service at a convenient location!”
“Jason and Pete were really helpful and were the only ones able to help me. I tried calling customer service and they were no help so I’m really appreciative of there effort in doing the impossible.”
“On Friday I called Verizon wireless to transfer 1 number from 1 account to another the representative turned my phone off instead of. I was in tears bc not only did they shut my line off but 3 out of the 4 lines I use and none of my children were with me to get in contact with. A very patient and wonderful Verizon associate who is pretty new only been with the company 4 months called Verizon customer service on my behalf and over and hour later had my service restored I've had the number almost 25 years with Verizon. The whole team was empathetic and restored my faith in customer service Thank you .”
“Stellar customer service from Shamel (spelling?) "Mel" I'm switching from tmobile and it was not a hard sell. Very thorough, logical and thoughtful employee who is an asset to the company.”
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“The man who helped me switch over was super cool and nice, all the people there are. They’re funny, down to Earth people who don’t sugarcoat everything and that’s why I like them.”