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June 2025 by Carol Seguso
Raquel at the CVS on Broadway in Thornwood is the most helpful, courteous and patient person. She always goes above and beyond her duties. She is a valuable employee to CVS and deserves a promotion and a raise!
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March 2025 by Michael Molina
Nice helpful and chill people would come back
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March 2025 by Jacob Carozza
If I could give a 0/5 I would. Me and my family arrived at 9:55 to buy some UNO CARDS and as we were about to walk in they locked the doors on us. We stood outside to try and tell them it wasn’t 10pm yet and the staff were extremely rude and one of the workers gave my cousin the middle finger. Unprofessionalism at its finest.
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March 2025 by Brute Wayne
AWFUL CVS! Every time I’m there they are arguing with customers and saying nasty things. I get calls and texts saying prescriptions are ready and when I show up nothing is ready and you have to wait on two different lines for them to tell that nothing is ready. Even when I’ve been there in person the day before to fill prescriptions, it’s not ready the next day and they argue that it’s my fault. They should shut down the pharmacy at this CVS.
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July 2024 by diggit d
Great store and pharmacy. They've assembled a great team here. They are very good at customer service. Very rare nowadays. It's a place I like to go into. Highly recommend.
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July 2024 by Francine Covelli
This store and pharmacy is very efficient…the workers are very helpful & accomodate
me always…the store is clean and well stocked…
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June 2024 by Pat Szevin
Online said Cvs had the behind the counter sinus and congestion product I wanted I didn't really believe it, but after a few days called. After 10 minutes on hold, was told they had it. I confirmed it was 48 tablets and told them I was surprised online was right. I left work early to get it, waited in the pharmacy another 10 minutes, but they didn't have. Suggested I called the wrong store, then confirmed I had called them, then they a few started saying "well I didn't talk to her" etc. This is my last time at cvs. It's unpleasant and more trouble than it's worth to try to shop at
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February 2024 by Victoria Vecchiariello
The staff is always friendly and helpful.
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February 2024 by Amoret J.
This has always been a very unhelpful and unpleasant place to shop. I was trying to print 6 sets of almost 50 photographs and the only person that would quasi help me to place the order through their machines and website. Indeed, the woman suggested that I go elsewhere to get them developed from my cellphone. I've been a customer for almost fourteen years and they have always been extremely hostile to customers. Yessiree, shop elsewhere. Anywhere, but there!!!
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January 2024 by Dorothy D.
Thornwood both are horrible services does not answer phones. Also my NP has to leave multiple messages for my m ds
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December 2023 by Kate P.
Got a text to come get my prescriptions. Waited in a line for 20 mins for them to look around and say "oh it's gone missing" I feel like that's all I need to say
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November 2023 by Ben Blair
Omg! The wait is atrocious! 40+ minute wait every time! This place is awful. Need to find a different pharmacy.
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November 2023 by Juhi Saha
Incredible pharmacists and staff. Friendliest and kindest CVS I've been to
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November 2023 by M W.
Best cvs ever luxury resort all inclusive couldn't ask for anything more !!!!!! Love you guys bye
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October 2023 by Mayank Kakodkar
The main pharmacist is consistently rude to people. The other staff is great.If you're in Thornwood go to the other CVS the pharmacist is waaay nicer.Pharmacist also tried to block me from using the bridge program to get the COVID Vaccine for 0 copay. Very un helpful and just wants to drive people away without doing their job.
