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July 2024 by MJ
This is my drugstore of choice for 20 years. Jerry the pharmacist is a true professional who oversees a very busy location and treats each customer with care, gracefully answers questions and offers informed guidance. Kudos to all the employees.
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June 2024 by Greg Hart
They used to be caring and so considerate but those days are gone. The app, phone, and store all tell you different things. If you like frustration, you will love CVS Garnerville.
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May 2024 by Yahaira Roman
Absolutely the best pharmacy. Veronica and Sana both went above and beyond their duties to assist me with a prescription situation. The rest of the staff greeted me as usual with so much love. Thank you CVS team. You guys rock!!!
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March 2024 by Israel G.
Atendiendo con una buena actitud, y siendo muy amables cuando he venido a recoger medicamentos o obteniendo consulta por algún malestar
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January 2024 by Family Hackner Pomona
Came here for a schedule flu shot, and had to wait a few minutes for the pharmacist to be ready, but once they were, they explained everything and did it 1,2,3. They did forget to give me any information showing I got the vaccine, but then 2 days later, I got a text with information and a link to save my vaccine time etc.I will say, I was late for my appointment, and called after the allotted time, and they said "just come in" and they helped me when I got there.
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December 2023 by KS V.
I waited several days before writing this, because, had I started immediately after the last time I dealt with them, it would have been a "tapestry of obscenity" still hanging in space over the Hudson. For two years, I have more or less been forced to use CVS for any prescriptions that weren't mail order. I have a lot of health stuff, so this ends up being a lot of prescriptions. And unequivocally, I hate CVS. My gripes have been consistent and constant. Things I need are not in stock, though they're common and I get them every month. CVS doesn't have the strength/size/quantity I need, so they substitute and don't tell me (though they do have to speak with prescriber). I have multiple things to pick up, but when I go to the drive through and *ask* whether there are more, it's "No, that's it," when of course there's another one in a basket somewhere. They keep refilling an expensive med that I don't use any more, even when I've archived it and refused to accept it every time, so Spouse comes home with it, every time. (He forgets. That's why we pay professionals.) There were even times, when using their specialty pharmacy, I'd have it delivered to the store if I had to be gone for the day or it was really hot--all they have to do is unpack the huge outside box and put the much smaller pack in their large commercial refrigerator. Multiple times, as soon as it arrived, they would call me immediately and say, "You need to come pick this us now because we don't have room for it." That was untrue. They were just stupid. "I have it sent to you because I CAN'T GET IT RIGHT NOW." Last week was my limit. Despite having spoken with them before, a prescription that said clearly "30 days" was only filled with enough for 15 days, and they didn't explain to me why until I was crying and yelling on the phone. The woman I spoke with made it seem like it was my fault. Another prescription I needed was unavailable for refill on the website, just a note to "call the pharmacy". Why? No idea. "You just have to call us." I DON'T WANT TO CALL YOU! BECAUSE YOU MAKE ME CRY AND SCREAM! After that call, I moved everything to the mail order pharmacy, even though it's a megacorp and I don't like how they do business. I even contacted all my doctors and asked them to write new scripts. I archived every prescription and will refuse every call and SMS from them. I'm so angry now, my stomach is in a knot and, were someone from CVS here, I would want to smack them. I hate CVS. I hate CVS. I hate CVS.
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November 2023 by Yvette Hernandez
Save yourself the aggravation and go somewhere else. The nasty pharmacist is more concerned about lunch than anything else. Terrible customer service!
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August 2023 by Aaron Carchi
They are mean
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July 2023 by Jason Seaman
Went to CVS with a prescription for Malarone. Was told the prescription would cost 220 something dollars. Agreed to have that filled knowing the brand name actually costs that amount. The next day I come back to pick up the med and they have filled the script with the generic that costs 35 dollars and are still trying to charge 220 something dollars. These people are scam artists. Don't trust them. Whole pharmacy needs replaced if this is the general behavior.
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May 2023 by Janice Scelzo
Excellent support by pharmacy and general purchases. Amit was so helpful as were two other staff during two trips today! Many thanks
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November 2022 by Savannah D.
One of your pharmacy staff members is rude. I called from a provider office for assistance on 11/14/22 around 8:20 am and it seems like the staff member woke up on the wrong side of the bed. It is very unprofessional and should be fixed.
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October 2022 by Brittany B.
I have used this pharmacy out of pure convince but I am finally fed up and will drive the extra mile to another pharmacy. The staff is lazy, if your script or not in the bin they tell you it's not ready or the doctor didn't send it over. They don't even check their computer. Today I pulled in line for the drive through, A young female worker comes out and puts a cone in-front of my blocking the drive through( I was next in line) she didn't have the decency to block it off after me since I was already in line she knew she was wrong because she didn't even look at me. I rolled down my window to ask her what's going on she says the pharmacy closes at 1:30. It was 1:20. Rude and unprofessional.
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September 2022 by Nicole Spence
Poor customer service. Workers seem stressed out all the time and overworked. They give conflicting information. They input wrong info so always have to double check them. Eg: wrong DOB, wrong insurance information. Cant find refill after saying it is ready ? The service was much better years ago
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September 2022 by Matt M
This is the slowest CVS on planet earth. If you are in line at the drive thru turn your vehicle OFF. Perhaps, somewhere within the multiverse, another more efficient CVS exists... But this location is run by the sloths from Zootopia.
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August 2022 by Ally Furcick
I’ve been in line for 40 min for a covid test and it’s only moved 3 cars.
