-
March 2024 by Pedro Aquino
Excellent
-
March 2024 by Kelly
It was my first time here. Got in late and left early business.Love,love, there beds,pillows and blanket. Could have slept longer, but work got in the way... lol. Ruth was great for our breakfast!!The bathroom could have been cleaner, and there wasn't any body wash soap in the shower.No big deal to me!!Hope to be back again soon!!
-
March 2024 by matt nasser
lovely hotel. well run. everything that you needFood & drinks: full starbucks and full restaurant in lobby
-
March 2024 by Malisa Jameson
I love going here everytime im in new york. Lovely staff and comfort all around.
-
February 2024 by Gary Van Bortel
Just stayed in room 409 Tarrytown, NY. The mattress is disgusting, old and worn with significant dips making it uneven and impossible to sleep. Ironing board cover is old and torn. Tub faucet almost fell off in my hand.
-
February 2024 by Michael Hanscom
Good rooms, helpful staff.Rooms: Nice rooms.
-
February 2024 by Jeremiah Smith
Excellent!
-
February 2024 by Robert Lawrence
We stayed here over Christmas and it was lovely, peaceful, and welcoming. This isn't a brand new hotel, but the room was still nice and beds very comfortable and at a really good price point - so I thought it was a great value. Pool, hot tub, and fitness room were all available and ready for use. Staff was kind and helpful. And had cookies, snacks, and hot beverages out all day for Christmas Eve/Christmas - not sure if they always do that or if it was just for Santa - in any case, a nice touch. It was a short distance from the train station, which we could take straight to Manhattan to see Rockefeller Center, etc. Would stay there again if we decide to do the same trip again in the future.
-
January 2024 by eric zorrilla
Great location, rooms were decent and clean, starbucks on site. ONLY Complaint is that the last day of our stay the phone rang at 7am and room service knocked our door pretty loud at 8am. Not only did room service lady knock loud, she DID NOT pay attention to the privacy please sign on the door and actually opened it while we were there, walked in and said "there stuff is still here" and walked out. NOT COOL. Seems like hotel is strategically waking people up very early to get them out. Check out time is not that early so please stop waking up guests at 7am.
-
January 2024 by Lee Feigenbaum
Hotel was basically fine. The pool was one of the most industrial feeling hotel pools I've ever seen, with maybe 3 chairs to sit in. Kids still loved it.But my main complaint is that I've never ever seen such over ripe bananas at a hotel breakfast buffet as I did at this Sheraton. I know people disagree about appropriate banana ripeness. And while I am #teamnobrown for my ???, I can accept others' preferences. But I still can't get over a hotel thinking that these were reasonable bananas to serve at their buffet. Made me wonder how long they kept other food around as well!
-
January 2024 by Michael Buffum
Very comfortable on Frankie's
-
September 2023 by Cindy W
We spent one night here as we were attending a wedding that's about 15 minutes away. We live in Manhattan and the only reason we opted to stay here was to eliminate having to drive home after the wedding.This hotel didn't meet the usual Sheraton standards. It felt run down and basic. Only one elevator worked the day we were checking out, so the wait was extremely long. For the price of the room, breakfast wasn't even included. There was no coffee/tea in the lobby and only one bottle of complimentary water for being a Bonvoy member. The pool/jacuzzi was the only highlight during our stay, but you would need to get the front desk to open the door as room cards don't work. The AC in the room was blasting when we arrived, and as such, warming up took a long time. The updated shower was nice though.
-
September 2023 by Cindy W.
We spent one night here as we were attending a wedding that's about 15 minutes away. We live in Manhattan, and the only reason we opted to stay here was to eliminate having to drive home after the wedding.This hotel didn't meet the usual Sheraton standards. It felt run down and basic. Only one elevator worked the day we checked out, so the wait was extremely long. For the price of the room, breakfast wasn't even included. There was no coffee/tea in the lobby and only one bottle of complimentary water for being a Bonvoy member. The pool/jacuzzi was the only highlight during our stay, but you would need to get the front desk to open the door as room cards don't work. The AC in the room was blasting when we arrived, and as such, warming up took a long time. The updated shower was nice, though.
-
September 2023 by Phil Ashworth
Having just read some of the comments from guests recent stays... it amuses me to see this hotel has not improved since we stayed there in 2017... SIX YEARS AGO!!We made a complaint about extra money being charged to our card, after we had checked out and left, with no reasons given.. got the money back after a lengthy tussel of emails (we live in the UK)...The lifts didn't function correctly on our stay... the pool was also closed when we stayed... and we considered the food and drinks to be wildly overpriced... thank goodness for the adjacent grocery store... our saviour for all our meals and beverages during our stay.To sum up, I honestly think that the people who stay here... and say they enjoy it... must have more money than sense!!However on a positive note.. I will say that the staff were really nice and hospitable... such a shame they have to put up with all the complaints.
-
September 2023 by Jonathan Shev
We used Sheraton Tarrytown for our wedding block and held our rehearsal dinner and brunch the day after the wedding here. Overall we had a very positive experience.The rooms are clean and spacious. We were able to get a suite to do hair and make-up in for the wedding. All our guests were checked in quickly and received their proper gift bags. We were very pleased with the service at the bar and restaurant and everyone was friendly. A huge advantage of this hotel is the Starbucks connected to the lobby. Our guests were very pleased to get gourmet coffee early in the morning, and it was always well staffed.I worked with Barbara to organize the dinner and brunch. They have a smaller event space, but it is cozy and comfortable. It also has an outdoor terrace guests can use. It probably shouldn't be used for groups of more than about 50, but it was much nicer than many of the other similar hotel event spaces we looked at nearby.The dinner was set up nicely. Appetizers were ready when the guests arrived and a little bar in the corner served wine and beer. The only downside to the dinner was they obviously are not used to serving larger-sized groups. It took them over an hour to get entrees to our 40 guests, and the dinner food was mediocre at best. It was well spiced, but the cook could only do so much with the sad portions of steak (supposedly ribeye, but I'm not so sure) and salmon provided. Overall it was the perfect room and atmosphere for our group and it was well worth the price.The brunch was much better than the dinner foodwise. We had options of french toast, other pastries, coffee, and the usual hotel breakfast fare. I was especially impressed by their attentiveness to our request of no pork products. They were able to substitute turkey bacon and turkey sausage. I would highly recommend using the hotel for a larger breakfast or brunch service.Overall we had a great experience with the Sheraton. We paid extra for their bar to be open to 1:30 AM on the night of the wedding, and the bartender was fun and accommodating. They were easy to work with and none of our guests had any major issues. Would recommend considering them for weddings or other small to medium-sized events.
