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October 2023 by Mike Vega
My car got damaged and I was referred to them and they did a amazing job on it and also in great time fashion I will now be a great client if I need to ever get my car repaired againThanksMike
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April 2023 by Norm Normanson
? I did not have a good experience with this place. Had body work done and was very unhappy with the quality of work that was done. They tried to get away with not replacing parts that needed replacing. Still had visible damage when i went to pick up the car. Would not recommend.Service: Body & Trim
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April 2023 by Jeanne Carter
? Brought my car in for major body damage they did a horrible job. When I first went to pick up my vehicle there was still bad damage visible. Also new damage that wasn’t there before. I had to go back multiple times and they denied any wrong doing. Avoid this place.Service: Body & Trim
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January 2022 by Giovanni
Friendly, professional and very quick turn-around!After being rear ended, I chose Elite Collision for my repair due to this shop having great reviews & I was not disappointed - I received my vehicle two days after dropping it off and the work done is phenomenal.The paint matching/finishing is exquisite and both the interior/exterior of the car were cleaned prior to pick-upDo not hesitate to bring your vehicle to Elite - Both Al and Ray were polite and helpful with any questions I had!A++ service, I highly recommend!Thank you again!
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March 2021 by Matt Alfieri
Very disappointing experience. I highly recommend going elsewhere. I had my Honda fixed here after I was rear-ended. I took the car to Tarrytown Honda who subcontracted the workout to Elite. The experience started off well, as they took care of everything for me at Honda, and even drove me over to get my rental car. This was helpful because I have been having a substantial amount of pain and mobility is not easy right now. However, the problem started once I got my car back. It took a week longer than expected for the repair to be completed, but it was no problem and the insurance company covered the cost of the additional week of the rental. When I finally did get the car back, I was very fortunate that it was raining on that day. Otherwise, I would not have known about the issue in workmanship from Elite. upon inspecting the car, I realized that there was a large amount of water backing up in the trunk that they replaced. It turns out that the trunk was not sealed properly. I returned the car to them and they had it for several days. Then I got a call to come and pick up the car a second time. The trunk was dry and I drove home. The next day, it was raining so I left my car outside to test it out. Later on in the day, I checked the trunk and it was soaked yet again. In addition, there was a loud rattle coming from the back. I called Honda who then called Elite, and they said to mechanic over to test drive the car with me. It was a smug individual who wrote along with me, and tried to tell me that the rattle was "just the sound of the road". I explained that I drove the car for 80k miles before the accident and that it never had this sound before. Oh, and the new trunk door that they installed required heavy slamming in order to actually close. I thought a real Auto body shop would test their work before returning a car to a customer, but that clearly didn't happen here. He said he would take a look at it and drove my car over to the shop for as third visit where it would remain for several more days. Finally, I got the car back after a third try, and the water, door, and rattling issues were resolved. This should not have taken nearly 2 months to complete. Also, after royally screwing up a job like this, I thought a reputable place would have actually given the courtesy of a follow-up call to see how everything is going. I highly recommend going elsewhere for your Auto body needs.
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March 2020 by Robert Gary
Total Pros. Great job. Highly recommended!
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December 2019 by Robert C.
I purchased a new van about a year ago and I'm committed to maintaining it; the engine, the exterior, and the interior. It picked up a couple of deep scratches that I wanted repaired before the salt from snow removal got into them. I was referred to Elite and told to ask for Ray. I went to the shop and encountered a gentleman in the office. I asked for Ray and the gent identified himself as Ray and came out to greet me with a smile and a handshake. I explained my need and we went out to assess the work on the van. Ray explained my options and prices. The best offer was very reasonable and we scheduled the repair. I was there on a Monday and the work was scheduled for Wednesday even though there seemed to be a lot of other cars already in the shop. Ray said he didn't want me to wait since the repairs could be done in one day. I brought the van in at 8:30am and went to pick it up at 4pm. I saw my van outside and looked it over before going into the shop. As Ray told me, "It looked brand new". Even though I knew where the scratches were, I couldn't find anything that gave a hint of their location. I went to meet with Ray and he reviewed everything he did. The final price was exactly as stated on Monday; there were no surprises. Overall, I was very impressed with the work but more impressed with Ray's pleasant disposition. The business card reads, "Customer Satisfaction is Our Main Concern" and I found that to be very true. I highly recommend Elite Collision & Auto. As I was told, ask for Ray.
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March 2019 by Jefferson Almonte
I'm very picky and precise with how i wants my cars and parts painted. They did an AMAZING job. I was so happy with the outcome. Will be returning. They earned a loyal customer. A++++
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February 2019 by Dorothée Caulfield
I had a great experience here. My sunroof was replaced lickety split, while I waited. Polite, professional, and prompt, service! I will definitely take my business they're in the future should I need it.
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January 2019 by Kymoni C
They did an amazing job on my car, customer service was great and they made sure my car was treated as if it were their own.
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September 2018 by Jackie Miller
I am one of those really persnickety people hard to please. So when I tell you that I just experienced totally efficient and professional repairs on my LEXUS this week, believe me when I say they were great. Estimate seemed reasonable, work was done on time and car looks like new. Thanks Al. In the past I have used AFC and they too are excellent. They were closed for vacation this week so I had to find a new shop.
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September 2018 by Jackie M.
I am obsessed with my cars so when I get scratched and dented parking as I recently did, I need them expertly repaired. My local guy, AFC, was closed for vacation and I found Elite on Yelp. I could not be more pleased with the service I received. Al gave me a quote and time estimate of 5 days. Five days later my car is perfectly repaired. The service was totally professional and I am one happy camper. Now my only problem is should I ever need a body repair again, which excellent shops will I use.
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February 2017 by Brittany Barstow
Amazing service. So friendly and helpful. Honest prices. I had never had body work done on my car before and they were so nice and patient every time I called with a new question. Service was done quicker than originally expected which was wonderful. I highly recommend and will defiantly be using them again should I need more work done!
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September 2016 by Ela Wloga
Hands down, the best body shop in Tarrytown!!! After multiple, unsuccessful attempts to get my brand new car fixed (or even looked at) at Tarrytown Honda, I ran into Ray Senande, the president of Elite Collision at the Honda parking lot. I decided to work with Ray and Elite Collision outside of Honda and it was by far, the best decision ever made. Ray and Elite staff were professional, helpful and completed the repairs exactly and on time as promised. In the week of repairs, Ray communicated with me as to the best way to approach the repair financially, he was honest, kind and accommodating. In the future, if I ever need a fantastic body repair shop in town , I will go straight to Elite Collision, without any hesitation. Good job guys and thank you Ray!
