Upstate Community Hospital is a highly regarded healthcare facility known for its comprehensive services and excellent patient care. Recognized as a "Thomson Reuters 100 Top Hospitals" and a leader in performance improvement, the hospital offers a wide range of services including emergency care, orthopedics, spine surgery, bariatric surgery, maternity, intensive care, and inpatient psychiatric care. It has received top ratings in New York State for orthopedic services and prostate surgery. Patients praise the hospital for its quick and efficient emergency services, with some noting treatment within minutes and attentive, respectful staff. The emergency department is often highlighted for its short wait times, thorough testing, and compassionate care from doctors, nurses, and technicians. Maternity and postpartum care receive high praise, with many describing the nurses as "angels" and expressing gratitude for the above-and-beyond support. Even during busy times, staff members are noted for their professionalism and dedication to making patients comfortable and ensuring timely diagnosis and treatment. Overall, Upstate Community Hospital is seen as a trustworthy, professional, and caring hospital that provides high-quality care and has a positive impact on its patients’ health and well-being.
Great ER experience ... efficient admission to main hospital... very kind courteous knowledgeable staff... Thank you for the exceptional care for my unexpected heart surprise.... you guys are great !!
March 2026
My provider at the resident clinic suspected my diagnosis quickly and helped me get the care that likely saved my life. Her name is Ghada Fadel.
November 2025
Orthopedic floor nurses are exceptionally compassionate and attentive. I cannot say enough about the outstanding care my elderly mother received here up until her death. Every nurse was incredibly kind, sensitive, and helpful. I have never experienced such exceptional nursing care anywhere !
