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February 2024 by Anthony Berube
Friendly,fun and helpful staff
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January 2024 by AJ Scott
Great service from beginning to end and an even better price for truck rental. Love the location.
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January 2024 by Maureen Morgan
I picked up a truck at the Erie Blvd location. It was very efficient.Tammy, the front desk gal is very friendly and helpful with great suggestions.
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December 2023 by Tricia Hammond
Love they have indoor units.
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November 2023 by MJ mj
Used a storage space for 2-3 years. Great 24/7 access system. Location. Reasonable pricing.
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September 2023 by Kathleen Kohanski
Easy process. Clean vehicle with good milage
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August 2023 by Drew C.
I rented a unit here for about 16 months. The manager would not save my autopay information. She charged me three times for late fees because of mistakes on her end. We set up autopay at the beginning and twice more. We had to sit on hold with uhaul support for hours every time to contest the late fees. $15/90+ was waived. Absolutely frustrating. Do not recommend storing at this location.
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August 2023 by Kyonia Hughes
Fair prices and very clean and great service
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July 2023 by Aaron Wilson
Sold my daughter a storage room after she said she needed it that day, after completing the purchase they informed her she could not use it that day because the elevator is turned off at 4:30pm even though the place closes at 5pm and they could not provide a refund until the next day because the guy didn't know how and the manager on the phone with him said she would do it the next day. The refund was never issued, my daughter had to go through her bank to cancel the charges because after 2 days UHaul never even started the refund. The bank is now investigating UHaul at this location because my daughter isn't the first to have problems with refunds and multiple charges.
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July 2023 by Sasha Dubrovsky
Amazing staff, very helpful and knowledgeable.
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July 2023 by Brianna Smith
I went to this property on Friday afternoon, the owner Tammy Wilbur was very nasty and rude to me...Don't ever go to this place for services!!! The other two associates were very nice and respectful when I came in on Sunday afternoon ❤❤
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June 2023 by Ashley Johnson
The staff had me in and out during pick up and drop off. No lengthy processes at all. Very kind as well since I ended up unintentionally leaving an expensive dolly inside the truck upon returning it. The woman working called me and told me and held it until i returned.
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May 2023 by Ralph G
Very helpful staff every time I am there.
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May 2023 by Phil C
Very helpful and personable staff. I needed a 15' truck at the last minute and they were very accommodating.
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April 2023 by Shardae C.
Giving a rating on 1 star is being generous to say the least. I wouldn't recommend this place to even store a box in it. The staff is completely incompetent except for the one older black gentleman that works there. The manager is a real piece of work. If you storage payment is due on the 3rd, she makes it her business to charge you on the 2nd then send you a late fee on the 4th. She'll then lie and try to dispute it saying it's the systems although your bank statements say otherwise. She'll also lie to you saying you need their insurance or your own for truck and cargo van rentals when Uhaul corporate does NOT enforce this rule and has warned this site about this but she still enforced it only to make more money off the customer. Better off going somewhere else. They lie when they say the building is temperature controlled. It's an old abandoned warehouse for gods sake! Please please PLEASE go somewhere else! The roaches and rodents are RIDICULOUS! The manager Tammy could careless! Completely incompetent and USELESS!!! Place needs a complete staff and policy overhaul!!! Simply atrocious!
