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November 2023 by Jeff Kimmel
Just started using this year. Grass is starting to fill in and I notice more green.Services: Grass seeding
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September 2023 by Charlene Droz
Christopher is very professional and courteous. I addressed the weed problem and he assured me that he is applying weed killer today. I can't comment on the quality of the products as this is only the second application. When I see improvement, I will be happy to let you know. Thank you! ?Service: Weed control
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September 2023 by Mark Prarie
David Horton service call today was excellent. He was by far the best and most knowledgeable technician we’ve ever had. He fully explained why I was having problems and was very willing to request a separate visit to repair fertilizer burns in our lawn. I’ve called before over the years about burn out and was patronized then ignored. We were very satisfied with his lawn care today. thank you,Mark.Service: Grass seeding
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September 2023 by Liz A.
I started the service at the beginning of summer of 2022. My lawn was neglected and had,patches of dirt, many weeds, just a mess. Now (9/23) the yard looks great. The staff are polite and flexible, the people who come to the house are almost invisible - here and gone!
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September 2023 by Steve R
Consistent issues with my local branch and its service techs. Sometimes they do whole yard sometimes they don't. Brian the manager has been very helpful. I have edited my review after speaking with Brian. Lets hope these issues can stay resolved.Service: Weed control
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September 2023 by Albert Ovadias
I hired them for weed and feed application. They don't always do it. They said you pay for a green lawn.Impossible to speak to a supervisor
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August 2023 by Rick Himes
Ashley and Eric did a fantastic job today aerating and seeding my lawn. They were very professional and courteous. I believe your company really benefited from hiring these two people. Great job, would love to have them back for future work. Rick HimesService: Grass seeding
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August 2023 by Amberly Mccarthy
BEWARE!!!! Technician came today and was supposed to fertilize and spray pesticide and I was charged for my full service. After reviewing my cameras I noticed he only fertilized. I called the company and they apologized and sent the same technician out. The technician took the pesticide hose from the back of his truck and trickled the pesticide onto 5 square feet of my lawn and left. Again caught on camera. I called tru green to complain and the customer service rep hung up on me when I explained that most houses have cameras and that they should be ashamed that their technicians are blatantly trying to rip off customers when most times they’ll get caught on camera. I called for a third time and cancelled my service.
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August 2023 by Richard Garafalo
Tereia is the only technician that we want. She's the most knowledgeable of all we've seen. Very nice and professional.Service: Weed control
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August 2023 by Henriette Templin
Carlos came for the 2nd time. He shows CPR. Compassion, Professionalism, Respect. I congratulate you on having such a valuable employee. Will recommend your company to those in need.Service: Lawn pest control
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July 2023 by Jackie
This is the third visit from a TruGreen Specialist to treat our lawn. I was somewhat skeptical to use them because of rumors of poor service I had heard. For me, I have found none of it was true at this time. They have been very good.Mike S treated my yard the first and third time and Antwan treated my yard the second time. There was good contact between TruGreen and the customer. They sent emails to me to notify me the specialist was on the way to our home and when the lawn service was done. In both emails, additional information was provided to me. The first email states the Specialist is on the way and provides a link to a live map to show the Specialist‘s current location. The second email provides a link to the Service Summary and a feedback link to complete about the services the Specialist provided.Both men were professional; explanatory about pets, cutting grass, etc.; and answered any questions I had.With only three treatments on our lawn, I can definitely see the lawn is improving, looking fuller and better.
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July 2023 by Betsy Tanner
I was not home today but Christopher left me detailed notes so I know what service he provided & what concerns he has about my lawn. I have requested him in the past because he's up-front & honest. His recommendations in the past have been spot on. Please continue to schedule my service on days that he can do it.Service: Lawn pest control
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July 2023 by Laura S
Our lawn is covered in weeds we have never seen before after 16 years of living here. We always loved the mosquito control so my kids could go night swimming - not sure what changed, but when they sprayed this year my lawn turned brown and my kids came in from the back yard covered in mosquito bites. Everything is so much worse than before we used their services.
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July 2023 by Robert Daum
Specialists Tereida and Chris were not only professional, they were also friendly, cheerful, and answered all my questions satisfactorily. You should be proud to have such dedicated employees.Service is great, lawn is flourishing.Services: Weed control
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June 2023 by Larry Feld
Had some weed issues in the lawn. Took the initiative in using a liquid spray to combat the weeds. Did everything I asked of him. Good service.