September 2024 by Kittie Casey Laurie (Kat)
Friendly staff. Parking lot is potholes and chaotic. Not enough carts/no baskets. Limited/often missing stock/variety compared with other Top's in locale. Store is dirty. Employee hygiene is negligible. Some employees aren't the brightest crayon in the box. Prices are waaayyy TOO EXPENSIVE compared with competitors in locale. Produce is often rotten, not ripe enough, over-ripened, bruised, past best by dates, moldy or has fruit flies. Shelves often out of stock or past use by dates. Store smells like rotten produce as you enter/exit..and immediately outside door/in entire parking lot it smells of cheap smokes. People dealing drugs, begging for cash, using drugs, blaring music, loitering and/or smoking near entryway, throughout lot and/or in store. Store has issues with shoplifting and robbery (armed and unarmed) mainly in later store hours and now employe a security guard with stun gun and flat vest at entrance/exit/cashier area/customer service area in result. Many customers are rude, boisterous and/or belligerent to staff and other consumers. Bakery has nothing fresh other than donuts, bread and box cake/cupcakes/cake parfaits. Meat and fish variety is non-existent... Extremely hard to find lean cuts and roasts... No lamb, veal, goat, duck, rabbit, venison, Cornish hens, pheasant, Foix gras, good steak cuts, dry aging, variety of sausage, poultry substitutes for red meat, very limited deli cuts/cheeses, no locatelli romano cheese, no vegetarian chili, only one brand of veg. Burger/chick'n', very scarce other vegan/veg options, no lentil soup, no grain variety (ie: Quinoa, barley, options for wild/colored rices/grain lengths, couscous, polenta, muesli, very limited granola selection), lack of gluten free options, only yogurt(no skyr, kefir, veg/vegan yogurt, Quark, etc.) no veg/vegan/lactose free dairy variety, no cream of rice, no nature friendly/chem. free cereal options, no g.f. baking supplies, no dark maple syrup, no honey with comb, no rum raisin Hagen das, limited beer selection, no bison, no fresh seafood, lack of variety of cheese (no bourgogne/limited goat and Brie), only 85% lean or lower ground beef, no vegan/veg. butter/ice cream/cream cheese, no fresh refrigerated pasta/pizza/pizza dough/etc. Food stamps pricing is often less than bill receipt total but register cashed out entire bill despite discrepancy in customer favor? No free bags or boxes... Paper bags overpriced. Not allowed to pay for paper bags if you have no cash with take a penny/leave a penny change. Cashier's expect you to unload to register, bag, load to cart and pay order quickly and entirely without any help from staff as to bagging and cart reloading. Not a safe place to bring children, disabled, elderly etc. Nor to leave anything of even little to no value unattended for a single moment. No small carts for small purchases/physically meal persons. Takes over a month for restock and/or requested stock (from customer by management) to come into store and they will not call you when it arrives despite saying they will and taking your phone #. No variety of energy drinks without carbonation. Complete lack of high end/epicurean/healthy food options aside from limited produce, meats and dairy. No natural/eco-friendly, low chem/chem free, hypoallergenic or veg/vegan cosmetics or cleaning detergents etc.When asking for an employee to answer a question regarding stock/ordering they usually refer to management, ask you to stay still while they track down the management, take at least 10 minutes to come back if at all, and then management comes over after about 5 more minutes (15 min. total) just to say there is no stock and/product on backorder (whether it truly is or not...I have seen other stores receive new stock of same products despite management claims) so they will order it and let you know via phone when it is there though it should be there in a few days when next delivery comes: only to not call and take over a month to restock/claim order if it comes at all. Go anywhere else if you can...This place isn't up t
