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March 2024 by Anthony
I called to make reservations for a party of 12 for the end of this week. Despite being told that the restaurant doesn't usually accommodate parties of that size, we were willing to split into two separate groups of 6 each and have separate reservations. I was told that they cannot guarantee we would be in the same dining room as that was fine for us as well. However, the manager, Kayleigh, was extremely rude during our conversation. She repeatedly interrupted me and accused me of rudeness, despite her own interruptions. I was simply trying to make reservations during an important religious month for my group. Kayleigh's belittling attitude and refusal to listen were unacceptable. As a previously loyal customer, I am deeply disappointed and will not be returning to this establishment. Her insistence that we couldn't book separate reservations contradicted previous information from another staff member. I requested to speak with the owner, Doug, but Kayleigh initially refused to provide his name and later claimed he was unavailable without providing further details. Kayleigh's behavior was unprofessional and disrespectful. She could benefit from customer service training to improve her communication skills. This experience has left me outraged.Thanks, Kayleigh, for the disappointing interaction.
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March 2024 by Tabitha Banks
The best to enjoy a bite to eat and catch up with friends ! My favorite place ! Sending my Live to Greg! Get better soon!?????? ?
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March 2024 by Ira Lieman
Good place for a drink or three and the food was high quality too. Glad we found it, but don't tell everyone. It's hidden well.
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March 2024 by Nicaso Fine Foods
Garbage food. Underwhelming atmosphere. Blowhard owner.
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March 2024 by Maria Wheeler
Always a great meal at the Preserve!!! Highly recommend this place as the food is excellent. If I have to bring my family or friends out, I choose the Preserve. Great atmosphere.Vegetarian options: There are options for Vegeterians.
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March 2024 by Keith Bodah
Good food, great staff. Wonderful
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March 2024 by Nichole Orizino
excellent food, very delicious. wonderful staff. great atmosphere!! the best tuna melt ive ever had!! reservations are recommended.
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March 2024 by Carlos Pagan
My wife and I went to visit my sister in law up to Syracuse and we decided to go again to this awesome place and we will be going again and again. We travel from binghamton. Thank you for everything ?Parking: Too small of a lot for parking
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February 2024 by Lafania Madera
2nd time visiting, enjoyed the Cajun shrimp pasta and my friend had the seafood scampi also very good. I really like the maple butter with the sweet potato fries from my first
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February 2024 by Zachary Springer
Great service. Great food and drinks. I love the atmosphere. I find the location odd but part of its charm.
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February 2024 by Ride_of _a_life
The food was good but not making me rush right back . Service seemed rushed and kind of chaotic. Old guy at the host stations seemed really cocky and arrogant. Seems like a good sports bar though if that's what your looking for.
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February 2024 by Rico Trinidad
I went here for Valentine’s Day and come here often with my fiance. Can’t say enough GOOD about this place. The food is great. The atmosphere is so peaceful and the staff are very friendly. Don’t leave syracuse without stopping here. Staple hands down.
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February 2024 by Ryan Finniss
Phenomenal meal all around. Only thing im disappointed about is not getting here sooner. Everything was made to perfection.
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February 2024 by Lee Judkins
Went on our anniversary. Superb drinks. Good food. Definitely coming back.
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February 2024 by Jim Zeck
Excellent food and courteous
