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9AM - 5:30PM
2363 James St, Syracuse
Shipping Centers
“I am writing to express my utmost appreciation for Suzanne, an outstanding employee at Staples. During my recent visit, Suzanne truly went above and beyond to assist me in finding a specific item that I desperately needed. Her exceptional customer service not only saved the day but also left a lasting impression on me.
From the moment I walked into the store, Suzanne greeted me with a warm and friendly demeanor. She patiently listened to my requirements and immediately sprang into action to help me locate the item. Despite the difficulty in finding it, Suzanne remained determined and resourceful, checking various locations and even consulting with her colleagues to ensure I got exactly what I needed.
Suzanne’s willingness to help and her dedication to customer satisfaction are commendable. She demonstrated an impressive knowledge of the store’s inventory and a genuine commitment to making sure I left with the product I was searching for. Her professionalism and positive attitude turned what could have been a frustrating experience into a pleasant and successful one.
Suzanne is a shining example of excellent customer service, and I am grateful for her assistance. She is an invaluable asset to the Staples team, and her efforts deserve to be recognized and celebrated. Thank you, Suzanne, for your exceptional service and for going the extra mile to help a customer in need. Ps over 450,000 views you go girl Suzanne should get employee of the year award!!!”
“The staff at this FedEx location are AWESOME!!! I am constantly going to this FedEx location to print my shipping labels or mail my packages off and every need I have is always met with such an attention to detail, genuine care, and exceptional service. I felt compelled to write this review because the staff is just amazing and I can’t thank them enough for all they do to make all their customers feel welcomed and ship and receive their packages with care!!! Thank you!!!”
2:30 - 5PM 9AM - 1:30PM
1900 Brewerton Rd, Syracuse
Shipping Centers
“There are a lot of post offices to choose from in Syracuse and this one is my favorite. Staff are friendly, small waiting area that is quick even when crowded the wait isnt unbearable.”
“This was a great experience. My time was limited and I really wanted to get the package off my desk and on its way by the end of the day. I stopped at the FedEx office location on Erie Blvd on my way home. Krystal, the FedEx team member who helped me, was great. She was friendly and receptive, and took the time to make sure all the details were in order. She was also careful with the item I was sending. Thanks to Krystal for a smooth, efficient, and excellent transaction and experience.”
“This store is fantastic! Professional staff. "Danny" went out of his way to help me find an old receipt. Every time I have to send or return something they are all great.”
“This is the closest Post Office to my workplace and I love the location. Robin and Deb are very friendly and accommodating. I've even seen them use a translator app to help customers who don't speak English figure out what they need. They give directions and are very knowledgeable on everything from how to get a passport to ordering mail products online for businesses. Hey process money orders quickly and seem to get to know customers which I love. The ladies are great and if you go early there is almost no wait. It gets busy around 11am.”
“I have nothing really negative to say. The people working there were quick, accurate and very pleasant. More pleasant than most clerks around the holidays. That building is starting to really show its age, though. Overall, a decent visit!”
“Went to the post office to send a package off the young lady Michelle works there have the utmost professional customer service ever. Thank you Michelle again for your great customer service and beautiful smile”
9AM - 5:30PM
2363 James St, Syracuse
Shipping Centers
“So incredibly nice. We went for a passport application/photo and didn't know that you needed an appointment. They offered to do it anyway and were efficient and very nice the entire time. Taking a photo of an infant can be difficult at best and they were excellent! Thank you to Christina for being kind and so good at your job!”
8:30AM - 5PM
4912 W Seneca Turnpike, Syracuse
Shipping Centers
“I love my postal service. I don’t know his name or hers. I just know how grateful I am that they knock on my door to let me know my package is here. Great job.”
“The employees here are saints. Whenever I’ve gone to this location, there is at least one customer screaming about something they had absolutely no control over (as if stamp prices nationwide are set by the employees in Syracuse). Still, the workers here are professional and patient with them.”
“I came to this facility for a passport renewal. I had the pleasure of Kiondra helping me. She was very happy and knowledgeable as she assisted me with this. It was a very nice experience.
This was on June 14th at around 1pm. I wish I got the other women's name that was there also. She was very friendly and helpful also.
I would like to say thank you for all the help and assistance with my passport. Great facility they deserve recognition for their hard work and friendliness.
Thank you
Rod”
“I do not understand all the negativity on this particular post office I live down the street I happen to go there several times a month been going there for years always professional and helpful it's not a pizza shop where they are going to chit chat with you it's a federal building.”
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“Shelly is one of the kindest business owners I’ve ever met. I had the pleasure of meeting her and her husband at a networking event, and soon after, I visited PostNet. Shelly gave me a tour of the impressive facility, and her passion and pride were evident as she showcased the space. I highly recommend Shelly for a personalized, caring experience delivered by a true professional.”