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“I had a great experience at this Mavis location. We were able to get an appointment the very next day, which was a huge help. The person at the counter was friendly from the moment we walked in. While we waited, we could hear him dealing with computer issues that were affecting inspections, and he handled every call with real empathy. He took the time to apologize to people and explain the situation clearly, which says a lot about how he treats customers.
The shop was not the fastest that day, and it seemed like they might have been a little short staffed for the season. Even so, everyone we interacted with was kind, helpful, and committed to doing the job right. They took responsibility for the problems caused by the machine going down and made sure people knew what was going on.
In a world where everyone expects instant results, it was refreshing to see a place that prioritizes quality work and genuine customer service. If that is what you value, this is a great place to go.”
“Awesome place to get your vehicle serviced. Went in , was told there was an issue and that the could get it fixed by end of day. Even handled my warrenty, Owner and staff are greatly work with”
“I was traveling and desperately needed new tires for my F350 superduty long bed. Most place cant even jack my truck up. Joe got me in first thing in the morning and out by 100 in the afternoon. Thanks Joe.”
“Recently had to get my sons lil BMW NYS inspection done . They were able to fit me in the following day. Contacted Carrier Circle Care because they are highly reviewed in a popular FB group. Bringing my wifes car in there soon to.”
“These were LITERALLY the best lubricants I've ever used. While I was lubricated I felt superior! Their product holds true to their name. 5/10 would recommend to a friend. (It would only let me rate 5/10 stars, don't know why). Superior Lubricants is a company you can trust!”
8:30AM - 5:30PM
102 Catawba St, Syracuse
Oil Change
“Honestly, don’t bring your car anywhere else but here. Tim is a great mechanic, he’s honest and charge a more than fair price. I couldn’t be happier with the service.”
“I visited this Valvoline for an oil change and arrived just as they were about to close. I explained to one of the employees that I had an emergency and urgently needed an oil change. He was incredibly kind and went out of his way to help me out. It’s rare to encounter employees this dedicated at a franchise. Outstanding service—I truly appreciate it!”
“The staff is always top notch! Personal, professional, friendly. I see different people every time here and yet they are consistently great. This time it was Jay. Great experience!”
“Very good overall. The owner is always there and is very pleasant and knowledgeable.
This is a mom and pop shop and not a chain. They care, treat people with respect, and do great work. Thank you.”
7:30AM - 7:30PM
4105 W Genesee St, Syracuse
Oil Change
“The Fairmount location, in particular, is such a well-oiled machine (bad pun fully intended). With their 3 bays, they can get you in, service your vehicle, and get you back out on the road quickly. It's also really nice to see so much diversity on their team. Much appreciated, y'all!”
Oil Change
Oil Change
Oil Change
Oil Change
Oil Change
Oil Change
Oil Change
Oil Change
Oil Change
“I came in today, Christmas Eve, because a mistake was made. Windshield washer fluid made its way into the radiator reservoir tank. At first, I was quoted $159, but he said he’d take $40 off. Already leagues ahead of Valvoline. Then, when he realized it was only in the reservoir, he tested it and said it was fine, but could dump the tank and start fresh for only $25. Valvoline would have tried to add several services, not save me money. Kudos to Carlos and your team for putting the customer on top! You have definitely earned my future business.”