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February 2024 by Jason Borges
Great location. They are always very well stocked on painting supplies. Also, their mailing list has improved where it sends you occasional e-mails, but not excessively as they used to.
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January 2024 by Clayton Jackson
The cashier and the manager never listened to one thing I sed . So they botched the return item, so I ended up getting a gift card when I had the receipt and the original cc in hand .just pore customer service skills
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January 2024 by Melissa Pilozo
They have everything that I need ?
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January 2024 by Kathy Strodel
I love love this store! Great sales, great products and friendly staff.
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January 2024 by nancy wolfe
Has what I want every time
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January 2024 by Will Doherty
Issa arts store alright, wish the scale model section was a bit more well furnished but I can't expect every craft joint to cater to my increasingly niche hobby
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December 2023 by Gary Holz
Very busy and clean employees were friendly
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December 2023 by Elenor Braun
It was only one cashier on on Black Friday which is crazy
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December 2023 by Dorothy Barrett Smith
I could spend all day here!
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November 2023 by Stephanie Warren
I always shop at the Michaels New Hartford store. today I went to Michaels on Erie Blvd in East Syracuse. I asked where I could find the restroom. I was told by the woman in the framing dept. that they do not have a public bathroom. I was shocked to hear this. Asked an employee where something was and she said she didn’t know and gave me 3 places it might be. I asked her If she could ask someone on the microphone and she rolled her eyes. Then I went to the register and the cashier didn’t speak to me. I asked her if she needed my phone number and she said ummm sure. I left there wondering if I had 3 heads. I’ll stick with my New Hartford store where everyone is kind and helpful.
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November 2023 by Shawn Surma
Nice store. Service is either great or poor depending on who is working or when you are there. Isles are well maintained and clean.
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November 2023 by Shosha
Overpriced and they had nothing that was good for knitters. 90% of the yarn is acrylic and their needle selection was terrible. Not everyone knits on needles over a size 10.
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October 2023 by cd29 rulez
Overpriced and don't give me a coupon for a percentage off any regular priced item when almost everything has a "sale" price that is still high.The store in my area makes you go through the checkout line to get out even when you don't buy anything. I had to wait in line to get out of the store!
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October 2023 by Kimberly Ruiz
Nice store very clean and friendly employees
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September 2023 by Chloe Wiley
They were completely out of stock of the brand of yarn I wanted, but it's okay, I figured they were just waiting on a shipment or something. Good service though.
