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October 2022 by Julie Fishman
A great experience. Called with updates and very truefull . Would recommend this garage to anyone.
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August 2022 by Nickitas Nickitas
I can't recommend Jake's enough. They did a phenomenal job with a custom exhaust for my car. It met and exceeded my expectations. Jake was terrific to work with and answered all my questions. I would 100% work with them in the future.Service: Exhaust
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July 2022 by Anthony Brown
I'd give this busibess 10 stars if i could. Great, professional, affordable service. Will be returningService: Auto exhaust system repair
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June 2022 by Michael Jorgensen
We got a flat tire on the thru-way headed to Boston and even though it was closing time they quickly got us in to look at it. It needed a replacement and they called around to find one at the dealership down the road. They gave us a patch to make there and sent us on our way at no charge! Excellent people, would highly recommend!Service: Tires
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April 2022 by Douglas Glover
Asked if they could get me in to replace a $3.00 wheel stud. It literally takes about 20 min. I’d do it but didn’t have the tools on me. They told me that you can’t replace one stud, you have to replace the entire wheel hub? no thanks. A entire new hub is 600 to 800 to change as apposed to Maybe 70.00 and twenty minutes. Avoid this place. They are dishonest.
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April 2022 by George A.
I had a rental car, going from Boston to Minneapolis. The car had multiple problems and I was stuck in Syracuse. I found Jake's via a web search. The problems turned out to be easily fixable. They fixed them and didn't charge me. Kind as could be. This is one reliable and honest shop. I wish they were near me in Minneapolis.
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September 2021 by Brian
it took two weeks to get into this garage for a simple oil change and then they end up charging me $82.57. For an oil change, on a V6 pickup truck. It was never mentioned to use synthetic so why did you go ahead and upcharge, when the paper behind your service desk states a standard oil change is in the 50 dollar range.Service: Oil change
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September 2021 by Trifex Official
Went in for an unknown issue and they found out my exhaust rusted through - they were able to give me an answer quickly and politely.Great customer service and did not try to force any unnecessary services! 10/10 would visit again!
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May 2021 by Michael Copperwheat
Had my car broken into, messed up the shifter! Chose to try out Jake’s Auto since this was the first time I needed some extensive work done on the interior. They did an awesome job, and got it done quick! Even did their best to clean up the glass all over the floor. Great experience and definitely would recommend driving the extra miles to get repairs done here! Thanks again!Service: General repairs & maintenance
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March 2021 by Erik Andre
Was referred to Jake's by a friend. I have not been disappointed. Awesome service and take the time to explain what going on. Plus, they do the job quickly AND the right way the first time around! I will never go anywhere else for my car troubles!
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January 2021 by Dj D.
This place is awful. Spent 5 hours for an inspection. Then when they found something wrong with the wheel. Never put it through the emission test. I took it down the street and within 30 min it was inspected.. These people are scammers... Watch what they do, get EVERYTHING in writing. They will try and screw you
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November 2020 by Elise Linich
Honest, fair prices, dependable!We’ve been coming here for a few seasons now. If you want a shop that offers trustworthy answers, Jake’s is it. We drive from miles away to use their services instead of anyone closer. On more than one occasion they have found a quick and inexpensive solution to mystery problems. They also helped us with a complicated exhaust issue for one of our vehicles.
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September 2020 by Justin Carhart
Hard to get me to give anybody 5 stars. Jake's is clean, courteous and honest. My wife brought her car there a while back and they told her that she'd be better off taking it to the dealer because there was a recall on her car. Sure enough it was fixed by the dealership. Just got my inspection completed. They communicated with me about how much it was going to cost to pass inspection, as expected. No big surprises. The only thing keeping Jake's from getting 5 stars is their pricing. It's somewhat high in the "competitive" range, but if they were as good as they are, AND cheap, they'd get all 5.
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September 2020 by David Mazzoni
Have been going there for years now. Always honest and reasonable. No BS about what needs repairing and never had an issue with the quality of the work done. Highly recommend.
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September 2020 by Blair Everson
The service at Jake's is great. Bob takes his time and explains everything that needs to be done and their appointment availability is great.