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March 2024 by Kelly Hulchanski
We had a window that had a broken seal that needed to be repaired. I contacted the original company, which installed the window. A person from the company came put and said that he had recently taken over the company from a deceased relative. He said a new window would be ordered and would take approximately 1 to 2 weeks to come in. After 1.5 weeks, I called to follow up on the replacement, and he told me he hadn't ordered it yet. I told him to never mind and that I would go with someone else.I called the Glass Doctor of Syracuse, and not only was Lauren very polite when she answered my call, she was able to send someone out right away. The window took about 1.5 weeks to get replaced. Shon and Ryan were very polite and installed the new window quickly. I would definitely recommend their service to anyone and wouldn't hesitate to hire them again if needed in the future.
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March 2024 by Lee Hudson
Very professional and helpful. A person answer the phone and can set up appointments and they work around your schedule. Workmanship is at the highest standard. Lee
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March 2024 by Travis Corley
From start to finish, everyone I spoke with on the phone or interacted with in-person was helpful and professional. We had been turned down by 2 other window companies because our job was too small. The folks from Glass Doctor understood it was a smaller job, yet still treated us as if we were a high-dollar customer. Shon and Ryan treated our home with respect during measuring and installation, and Lauren was very thorough following up on coordination, billing and customer satisfaction. It's clear they all take pride in their work. I would absolutely recommend them to anyone in need of glass replacement.
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March 2024 by Taylor Michael
Shon and Tim were prompt, professional, and did an excellent job replacing a window in our home. They answered any and all questions I had and would certainly recommend them!
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March 2024 by Rachel Smith
An incredibly easy process, friendly to work with, and very reasonably priced. Thank you to Lauren B and Steve for a great experience when we needed you!
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February 2024 by Michael Hutchings
Had my windshield replaced by the glass Doctor Of North Syracuse.Matt and Coreyreplace my windshield, very professional.Did an excellent job.Treated my Dodge Challenger as if it was theirs.These guys really know what they're Doing recommend them highly. And Gabby, who took my order, understood my concerns and my needs. It was a very good Experience And I would use them in the future.For any of my window needs.All real, nice people. So if you need windows, these are the people to go to. Very happy with their service.?
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February 2024 by Christopher Brown
These guys are top notch! My rear window shattered in the garage at work on a Friday afternoon. At 3pm they got me in, got a brand new window, helped with the horrible back and forth with my insurance company and got me out by 530pm. If I could give them 100 stars I would! Thank you to the glass dr of syracuse.
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February 2024 by James Acchino
It was truly a pleasure working with Glass Doctor of Syracuse to solve our replacement shower door problem. There was excellent communication with Lauren B. and the installer Steve did a great job. There was attention to detail and the room was spotless when he left. This is very rare in this day and age. I would wholeheartedly recommend Glass Doctor of Syracuse for all your glass needs.
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February 2024 by Brad
Gaby was very accommodating in getting our commercial box truck scheduled. The work looks professional and will use again if we crack another windshield. Thank you!Update! The rear window shattered on my Acura Monday night. After the shock I got on my phone and requested service from Glass Dr. Had a call from Gaby at 8:30 the next morning, glass was replaced that afternoon at my place of biz. Josh was professional and confident. A new guy Joe was by his side doing a great job. Friendly, professional and communicative. Thanks guys!
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February 2024 by Sandy B
From start to finish the Glass Doctor was courteous, helpful, and prompt.
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February 2024 by Tamara Long
Very professional. In and out in half an hour for a dashboard chip repair
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February 2024 by Kevin Cooke
Glass Doctor created a customer glass end-table top for me. They were an absolute pleasure to work with, knew exactly what I needed and delivered on time. Would not think twice to call them again for my glass needs!
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February 2024 by Dennis Hughes
Fast and Friendly service! Gabby made everything simple and Frank gave me a ride to pick up my truck after it was done. Highly recommend!
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February 2024 by Linda Clark
I needed a glass top for a free standing breakfast bar. I was impressed with the service and courtesy of Lauren during the sales process and Steve with delivery and installation. Highly recommend the Syracuse location for their service and product quality.
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February 2024 by Richard Colasanti
Professional, knowledgeable, efficient. No surprises kept me informed throughout the process from my original call to Lauren the eventual scheduling for the replacement with Lauren and of course the actual interface with Steve and Ryan both of whom did an excellent job. I highly recommend this company, and certainly will retain them as a contact for any of my future needs.It was certainly Pleasant doing business with a company that promotes good customer relationships, especially today, and the overall experience with them was outstanding.Rich ……Liverpool NY