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April 2024 by Chris Carlson
Hi, I interacted with an employee named Danielle and she provided remarkable customer service and I was captivated by her level of engagement. I've ate at other locations and received decent customer service, however she deserves recognition for her elevated efforts!!! I've worked in retail for twenty years and she is an employee that I would retain and invest in. She has what it takes to bring this location to the next level. Thank you,. Danielle I'll be back!!! DeWitt, NY
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March 2024 by Grand Master Jonny Sun
Such a great day thanks to Five Guys Burger and Fries. Bacon Cheese burger all the way.
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March 2024 by Elena Quintero
Great
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March 2024 by Reggie Bourdeau
Just smell!
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February 2024 by chris ferlenda
Decent food
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January 2024 by Kody Busse
Always phenomenal service here, very clean inside and out, bathroom floors could be eaten off of!
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January 2024 by Bill Meidenbauer
food is always outstanding. my burger GO-TO place. However, while I ate, I watched a number of patrons leave without any staff wiping down the tables for the remaining 20 minutes I was there. It was mid afternoon on NYE.
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January 2024 by Mark Miller
Over priced
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December 2023 by Patty Sturick
Delivery guy was fast and followed instructions. Food was cooked well and correctly.
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December 2023 by Amber Y
This is a beautiful place for a meal with friends.Especially, wonderful when the staff are being joyful and interactive.
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December 2023 by TS
Bacon Cheeseburger (w/ lettuce, tomato, may, raw onion, & pickle), and a small fry w/ NO drink cost $18.75.... I chose to leave vs spend that much ?
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December 2023 by Gael Sweeney
My husband loves 5 Guys. He's disabled so when he wants take out this is what he wants. And I used to love it, too. But not so much recently. Recently when I ordered a little bacon burger I got it home and there was no bacon. Granted, the last time I was there -- Friday -- I told the girl at the counter and she made sure there was bacon. So customer service is still excellent. That said, $30 for two small burgers, one medium fries, and one milk shake is not sustainable for us. So 5 Guys is something I need to save for a special treat and replace his usual take out with other options.
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December 2023 by Anthony M.
I’m not a huge fan of really soggy burgers which is what you can expect to get from here. The service is always slow even when the place is dead. I only go here to change things up from places I normally go and if I’m ready to wait a while for “fast food”. I also don’t understand how the milkshake takes 10 minutes longer than the food when everyone is standing around. Extremely overpriced for what you get.
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November 2023 by Mark MacDonald
A little dirty but good food.
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October 2023 by Pete Hans
I just had a double burger and medium fries. Burger was pretty good. The fries were a little oily. The place was clean, and the service was typical of the chain.