Empire Visionworks Fairmount provides a superior customer experience with a wide selection of glasses and contact lenses for men, women, and children. They carry designer and exclusive brands, including Ray-Ban, and offer prescription sunglasses. The store accepts thousands of vision insurance plans and encourages annual eye exams, which can be scheduled with their in-store eye doctors. Customers report a warm and friendly welcome, with staff going above and beyond to assist. The team is accommodating, patient, and knowledgeable, providing amazing care. The doctors are very informative, professional, and kind. The staff is genuine and reassuring, helping customers find the perfect frames. They are committed to resolving any issues and ensuring complete satisfaction with their frames. Overall, Empire Visionworks Fairmount is a terrific place to find high-quality eyewear and receive exceptional customer service.
Very busy time of day yet had a pleasant and efficient experience! Was out of there in less than an hour with all I needed! Very positive experience!
October 2025
Watch out for AARP $200 coupons which are basically worthless due to in-store discounts.
August 2025
I spoke to an associate and explained my situation. She was professional and humble. Listen to me and was very helpful making me feel like I was being valued and treated like I was not just anyone but I was listened to. I thank her and your support!
