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March 2024 by Mike B.
The gym is ok. However, the building is constantly having issues. Water problems/ showers. The biggest concern I have is with the spin studio. I reported a missing ceiling tile months ago. There is insulation exposed. And when you get a large number of people huffing and puffing on spin bike's you can be sure that you're breathing some of that in. I've notified the front desk and the manager multiple times. I've also alerted the instructor. I really enjoy spin class. It's been 2 months since I reported this. Still no fix.. so beware of utilizing that room
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September 2023 by David B
Great gym and atmosphere. Nice selection of equipment
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August 2023 by Angelica S.
Things are not the way they were when Elevate first opened. There is room for improvement in customer service.
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June 2023 by Brandon B.
Started membership, not able to continue. They refuse to let me out of contract. Forced to pay 11 months for unused service. I offered someone close to me taking over my membership, complete unwillingness to work with me. Zero desire to work with customers and come to a reasonable agreement. No wonder why they have 2 stars and are losing money. Terrible business practice.
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May 2023 by Jesse Learst
It's a good atmosphere, it always seems very busy but somehow there is always room and space for everyone. I've seen lots people with personal trainers who always seem like they ate having a good time and engaging well no matter what part of their fitness journey they are in. They jusy opened a bar for food and health drinks that always seems full of people also having a good time, overall a great gym!
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May 2023 by simon Domenech
crowded and unprofessional customer care service. I cancelled my membership a week after signing up and they still sent me threatening emails of charging for an additional 2 months ! You're better of going to planet fitness
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April 2023 by Adam Summers
I was given the opportunity of a free fitness consultation. Austin F., answered the call. He is professional by heart. He showed me numerous workouts & techniques that I hadn’t tried in my whole fitness journey. It’s clear to me that Austin loves serving others and takes his work seriously. If you’re new or a veteran on your fitness journey, Austin F., is the man to call.
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March 2023 by Andrew Klick
It is a great place to swim even if you're trying to lose weight
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March 2023 by Mike Barone
Unfortunately the gym will not commit to fixing the sauna. Every month its down for some reason. They always say someone poured water , or something else up like a part is on order like its a space shuttle. Good spot for lifting weights. They also have a bar. It always has alcohol stocked. Maybe they should stock sauna parts.
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February 2023 by Riley Bender
Elevate is my primary gym. I'm no gym rat, and I use the gym as a way to relax a couple times a week. Compared to some of the gym memberships I've had in the past, Elevate could do a little better. The one biggest gripe I have is with their pool policy. You have to reserve it on an app, and you aren't allowed to use it without reservation, even if no one else is in the pool. At a gym I had in the past, I enjoyed the environment so much I went 5+ days a week because I loved the energy and feel that it had. Elevate just doesn't have the vibe I'm looking for. With all that being said, if you're not going to use the pool, this may be a great gym for you. The equipment is good, there's plenty of variety, and they seem to keep everything clean and sanitized.
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February 2023 by John Ringhisen
Two stars for the variety and overall well maintained equipment.Three stars off for the staff and disorganization. 1. During the course of one visit it was clear communication is a huge issue because the front desk was completely in the dark about the promo and scheduled activities designed to draw in new members.2. Trainers on the floor turned a blind eye to patrons abusing the equipment (slamming weight stacks on the cables, letting machines free fall) and doing dangerous workouts that were a liability suit waiting to happen (older patron in their 70s kneeling on top of a balance ball while doing cable tricep extensions).3. Came to the front desk to troubleshoot the sign in and schedule app. No staff could be found for 15 minutes. Asked the bartender (a bar in a gym ... Yeah) and she couldn't find anyone. Gave up and left. No obvious security at the front desk, computers left unlocked, could have walked off with my choice of gear or personal info on their members.
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February 2023 by Kit Kat
Place is going downhill fast in my opinion, I am a current member but already starting my search for a new gym. Everytime I have come as of recently the place smells like mildew, the sauna is my favorite aspect of the place but that's got a big hole in the side exposing air into it which is cooling it down and it's all stained and dirty in there, floors are always dirty and the wooden boards are literally coming apart. My number one complaint really is just that the cleanliness of this place and general maintenance is not up to par, so if you don't mind a place like that, then hey everything else is great otherwise!
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February 2023 by James Giocondo
My daughter received swimming lessons from Ivana. Ivana did a great job teaching my daughter not only how to swim, but to enjoy herself while in the pool.Ivana showed great patience with teaching, and made the classes fun.Would highly recommend Elevate Fitness. If you are interested in swimming lessons I highly recommend Ivana.Thank You
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January 2023 by Margie G.
Reserved a court to play pickleball. My husband and I had never played. The people working there did not know how to set up the net and left it to us to figure out. Took us a bit as we never had played and there were a lot of bars to connect. Wasted 20 mins of our court time staff didn't seem to care. Won't go back.
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January 2023 by Jacob S.
When it's good it's great but lately they can't find anyone to show up at 4:30am to open! I have been a member less then a year and this is the 4th or 5th time that this has happened. I have a very tight window to work out every morning and this truly impacts my day. Very disappointing that a club that could be great is failing like this!
