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April 2024 by Zachometer
Clean, well lit. No one greeted me. Prices are super high. The funniest part is when they’re showing hunting sports on their TVs…with absolutely not hunting/archery section. Might want to make up your mind.
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February 2024 by Charles Dorsaint
The selections and prices were great! The store was clean and the staff was very helpful. The only n egative was the cashier .She through my items in a bag, I said hello with a smile and no response. Have a nice day Nancy!
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February 2024 by Jeremy Smelski
The Destiny USA location had great service in the shoe department. The shoe lead Jack was knowledgeable and really tried to make sure I got what I needed and wanted.
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October 2023 by Michael Walsh
We bought an in-ground basketball hoop from Dick’s over a month ago and requested installation. They took my info and said they would call me the next business day. They never did. When I called the store, they had no record of our request and told me I had to come back into the store to set it up. Six weeks later, and we still have no hoop set up in our driveway. Very disappointing.
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September 2023 by T Smith
We were there, waiting in the line for almost half hour big line, big store, running on one cashier poor management
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September 2023 by Gwen Shafer
Great store, great staff! Earnie was a big help
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August 2023 by Adnan Anwar
Hi we are manufacturer and exporters all type clothing
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August 2023 by k J
Horrible customer service. They cancelled my daughters order without even notifying us prior that they would not be able to fill it we had to call multiple times to find out what was going on. Once I spoke with someone I had to be transferred to a corporate supervisor to request the hold on my funds be removed. I called agin tonight and got a woman name Jakarra who was pound and frankly rude. She was unprofessional and kept cutting me off while I was speaking. I requested to speak to someone else and she acted like she was unable to transfer me. My money is still pending and the matter is still unresolved. I would like to receive my money ASAP!
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August 2023 by Allen Winschel
Mike & Ethan in the shoe section were a great help
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July 2023 by keya james
Horrible customer service. They cancelled my daughters order without even notifying us prior that they would not be able to fill it we had to call multiple times to find out what was going on. Once I spoke with someone I had to be transferred to a corporate supervisor to request the hold on my funds be removed. I called agin tonight and got a woman name Jakarra who was pound and frankly rude. She was unprofessional and kept cutting me off while I was speaking. I requested to speak to someone else and she acted like she was unable to transfer me. My money is still pending and the matter is still unresolved. I would like to receive my money ASAP!
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July 2023 by Dom Reyes
Maybe next time we'll do better
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June 2023 by Robert Duane
I bought a bike here May 30th 2020. Customer service was wonderful. They kept the bike for about an hour and a half to “service it” which you would think would consist of making sure all of the bolts were tightened properly. Haha. Boy was I wrong. Tell me why as I’m going down a hill on onondaga lake parkway, the handle bars come loose and i go to hit the brake and they are super loose and barely push me to a stop. I could have been hurt severely. I bought it back to Dick’s where I was met with Jack, the GM. He’s a cool dude and tightened it to spec, but when I asked for a small discount on a pair of shoes, he declined immediately and continued on with his day. While I am not an entitled human, I do believe I was entitled to SOMETHING for the possible bodily harm I could have faced while riding this death trap of a bike that was sold to me. Now i bet you’re wondering, why did he not know the bike wasn’t tightened before he left the store? Well, it was tightened JUST ENOUGH to take on a short, light bike ride through the store. The laziness of this generation boggles my mind. Do something right or don’t do it at all. I am extremely dissatisfied with this overpriced store. Dick’s was always a class act, but these days they’re SUBPAR AT BEST. God bless you all and have a great day.PS. Retrain your bike department. They are below average with the service they provide.
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June 2023 by Joe R
Friendly, helpful staff and really good selection of just about everything you can think of. Great place to shop at
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June 2023 by J R
Friendly, helpful staff and really good selection of just about everything you can think of. Great place to shop at
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June 2023 by Louis Bisson
good place to shop for sport stuff