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September 2024 by EKP
Staff are very helpful and friendly! My cat Oliver and I were in and out quickly and the calm demeanor of the Dr. was helpful for keeping Oliver unstressed. Everything was explained to me thoroughly and I feel Oliver is in good hands with them.
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September 2024 by C A
THIS PLACE IS A SCAM!!!! They act caring but steal all your money!!!! My dog was miss diagnosed prior to my over priced x-rays. My dog has seen multiple vets since, he was very very missed diagnosed!!! i was told to go to CORNELL without an x-ray!!!! This place is a SCAM!
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June 2024 by Sierra Radford
I wish I could give zero stars. I've been coming here since I was a little girl I want to say since I was 13 and I'm 29 today. The vet tried Persuading me into fixing my animals. I told him I understood but if we could brush past all that and get to the shots and appointments I'd greatly appreciate it. He became very upset and demanded that I let him speak. I informed him that he tries persuading me every single time I come to fix my animals and I appreciate it, but I kindly pass on it. He became furious as he became brought in the face and tightened me and said we are ending our relationship here, and he will no longer see me all because I would not let him persuade me into fixing my animals.
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May 2024 by Nancy Barry
They may be a good vet when things are easy but when there’s an ER, no one seems to care. I called because my dog was throwing up heavily since 7 o’clock the night before. They told me they had no room and go to the er vet on bridge Street or Auburn. I told him that they said they will just put her down. They actually accused me of lying and hung up on me. I told the truth. I asked them, would you take your dog to someone who said they’re going to euthanize them? They said they can’t do that without my permission, but the thing is that they won’t do anything else. I asked questions about what I could do for my dog and they completely ignored me and hung up on me after Insulting me because I didn’t Respect them. They called me a liar. I used to take my dogs there many years ago. They are not the same. It’s obvious all about the money and not the animal.
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May 2024 by Ivy Raines
It seems my post from several years ago was removed. If I could give 0 stars I would. Horrible experience and care for my dog who unfortunately had to be put down. The underlying cause of her chronic pain (arthritis/issues with nerve endings) would have NEVER been known had I stayed at this vet. I thankfully transferred my dog’s care to Manlius (could not speak more highly of them!) where she was properly diagnosed and received the care she needed until her passing. I guess the first red flag should’ve been when I got her spayed at DAH and they didn’t send me home with a cone saying it “wasn’t necessary”…PLEASE, if you truly care for your animals, stay clear of this place. It’s clear this is a money maker before a care facility (if even that).
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May 2024 by Shannon Reagan
Took my dog here, the vet told me she suspected brain cancer. She then recommended euthanasia. I was charged 700 dollars just for my dog to be seen & evaluated. I went to my vet the next day, to discover my dog had a double ear infection. Had they had done a full exam at this facility, they would have discovered that also. Please get a second opinion from your primary veterinarian before going here. These people are too quick to recommend euthanasia. Totally disgusted with their lack of knowledge & carelessness.
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April 2024 by Kayla kai
Very quick service every time I go, I like that we can choose to wait in the car or outside.
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February 2024 by Canaan King
I'm not too fond of the modified curbside policy but the results of their care are pretty 10/10. Good attention to detail and exercise of caution in my experience.
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February 2024 by Alberto F.
Since I've known, I've been treated so well and my dog and cats had been treated well too. So I cannot say anything bad because I have not had. No bad experiencethank you god speed.
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February 2024 by Beverly Stanton
I took my dog Loki for his check up and needed vaccines. Because my dog is not really good with people they suggested a small muzzle. I went in with my dog and Dr Wilcox put Loki's muzzle on. He showed care and tenderness knowing Loki was scared. The entire staff was amazing, they trimmed his nails with no problems. The checkout staff was friendly also. This was a great experience for myself and Loki and I would recommend them.
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January 2024 by Lins Govt Phone
They take wonderful care of my furbaby Lil'Duke. The c
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December 2023 by nancy wolfe
Good people
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December 2023 by N A
AVOID!!! I brought my cat to Dewitt Animal Hospital for a general checkup and was informed that she was healthy. Two weeks later I had to bring her back for a general comprehensive examination as I noticed loose stools in the litter box for a number of days. Instead of addressing the root cause of the issue, my cat was given antibiotics. However, to my dismay the Vet. had completely misdiagnosed my cat - She had a massive cancerous tumor in her gut that Dewitt Animal hospital failed to catch twice, within a one month span. I was only able to discover this mishap once I got a second opinion from a different Vet. Not at Dewitt Animal HospitalEven if catching the cancer earlier would not have changed the end result, my kitty was suffering in silence for weeks because the vet failed to detect this tumor twice!I would avoid this place at all costs.
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November 2023 by Eiron Medina
Very good service
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November 2023 by John and Deborah Mulpagano
My son’s dog was previously diagnosed with congestive heart failure by this vet several months ago. As a result, they prescribed 3 different medications as a precaution treatment. Recently, my son ran out of pills for couple of days of 1 of the 3 meds. He called the hospital to get a refill and they only would give him 5 pills. After the dog took those pills she was doing well. I had her the day, my son took the dog back for bloodwork in order to get the remaining meds. The dog walked in with a leash and when they brought the dog back to his car, she was lethargic and couldn’t walk. Obviously something happened within the hospital. Then he requested the vet to come out and was told either bring her home or to the ER. As a result they had to put the dog down due to her new condition. If they didn’t insist on bloodwork , I believe the dog would have been able to go home. I believe the dogs heart was stressed at this visit and she collapsed. My son didn’t want the bloodwork it was forced. The dog had a cough prior to this visit and was always happy to see me with a playful manner, even on the day they put her down . You be the judge, coincidental?. I’m so saddened by these sequence of events.
