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May 2024 by Kristina Maley
Evan was polite over the phone and got right to work when I arrived in the store. I was able to leave my phone at the store and shopped. When I arrived back he had the phone done and explained to me how to use the new phone. Evan went above and beyond to make sure I left a satisfied customer. He even held the door open for me! Highly recommend! ?
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May 2024 by Jay Nunez
Worst customer service everyone on phones . Management and staff need to be retrained .
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March 2024 by Michael Nahra
The guy that works there is very knowledgeable and friendly.
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September 2023 by Jeff Hanaman
The employee working with the manager this morning unfortunately had absolutely no clue how too do her job I thought that they were supposed too go through extensive training because she ended up canceling a 2nd cellphone line of mine when I still wanted it for another month...!If possible I would have given her A COMPLETE RATING OF ZERO STARS and honestly that might be too many...!Sincerely Jeffrey Hanaman
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June 2023 by ronald tooke
Employee did a fine job.
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June 2023 by James Dunn
Excellent Customer Service
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June 2023 by Kevin John
Very friendly and professional
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March 2023 by JEFFREY HANAMAN
Their customer service representative / assistant store manager AKAIRA, is the most caring agent that I've ever dealt with either in person or on the phone...! She definitely without a doubt goes above & beyond for each and every customer that she deals with..! ?❤️
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February 2023 by Patrick St.andrew
Got a new phone yesterday and nothing will download looks like I'll be going back to metro
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December 2022 by Meaghan Brundage
Ben is awesome! Great customer service!
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October 2022 by Local Man
I needed to get a new phone for my son's birthday! I'm often used to hurried, uninformed service -especially on a Sunday afternoon. Ben answered the phone calmly, answered all my questions and gave me hope that all would be fine. When we got to the store he was there to greet us as well as referencing our earlier call. He was great with my son and getting us fully set up. A fantastic experience all the way around and giving us his business card was a great added touch! TY Brian & Holden
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July 2022 by Quintina Wilson
The assistant manager sold me a speaker for $499. I get it home and I'm trying to turn on the led lights and nothing. Call the store and the assistant manager said she forgot a customer kick the speaker while being angry. She doesn't know when they will get a new speaker to swap it out and they can't give me a discount on my phone plan. When asked why would she sell it at full price if it was broken she forgot I was broken. So I'm stuck with a broken speaker n it's nothing they can do except give me discounted accessories!!!
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July 2022 by Ron Casselman
The people of this particular location are pretty decent people especially the assistant manager however cricket itself leaves a lot to be desired
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June 2022 by Laurie Fitch
Very good customer service.
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June 2022 by Donald Hammond
Sold me two phone that are title garbage
