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August 2023 by Meghan
Not sure what’s happened to this location. It used to be my favorite. I always go out of my way to drive to this one. Done with that! The employees in the pet shop area are so disgustingly rude (specifically Tiki who loudly made fun of my haircut which I got for medical reasons). They sit around doing nothing & insulting/gossiping about customers/other employees while the animals are crammed into filthy cages that clearly need cleaning. The manager has no authority over them. They’ve ruined this store honestly.
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June 2023 by Russell Williams
Just bought my almost 5 year old his first pet... A Pink Toe Tarantula... The folks there couldn't have been more helpful! Super nice, very thorough with answering questions. Thanks again!!!
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June 2023 by Ed O'Donnell
Great place for dog food and treats. Awesome selection. They also have a huge selection of bird feeders and supplies.
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March 2023 by Edward G.
Made a regular stop at CountryMax in Dewitt on March 28, 2023 to stock up on dog treats, cat treats, birdseed and squirrel food. Jules was working the register and was extremely helpful in answering our questions regarding birdseed (sale items, best sellers, etc....). We were concerned about switching to a different brand of birdseed. Jules was extremely pleasant, professional and helpful. We love this stores variety. Everything from gardening, bird and bat boxes, items to assist pollinators, indoor plant pots, pet supplies, children's items, etc...
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March 2023 by Ashley Leckie
This store has a fantastic selection and friendly service; however, I sadly must question the care of the small animals in their possession. My husband and I were interested in a guinea pig recently, and when we stopped into the store for the second time (as we were considering purchasing him), the associate went to pick him up and he was immediately lethargic and laying on his side afterwards. It took us calling the associate back to inform them that the guinea pig did not appear well, at which point they took him into isolation. His nasal passages were visibly clogged and his breathing was distressed. I left my name and number and requested a status update on the guinea pig either way, which they acknowledged, and never heard back from anyone. I can only assume the poor fella didn't make it. I own several small animals (all which have come from adoption centers to-date), and understand some are susceptible to illness at birth/very young ages. Additionally, I understand some stores carry animals from questionable breeders. I am surely hoping CountryMax is doing business with reputable breeders, and this was a one-off occurrence. However, after this experience, I am saddened by what we observed, and simply wish I heard back from a management member about the status of this animal.
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November 2022 by dan
Good variety. Some things are a lottle pricey. That's expected nowadays though. Fast courteous service. Would recommend.
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September 2022 by Jessica Carrion
This location has extremely helpful and friendly staff! Always greeted when we walk in, helpful with answering any questions- especially Tiki! You can see how well she cares for ALL of the animals, takes time to help customers and knows what she is doing.
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June 2022 by l c
Great store, Friendly front end staff, Lousy signage for pricing especially in the garden area including live flowers and soil amendments. Birdseed bags are not priced as well. It makes shopping take too long getting price checks . I may switch to Walmart.
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June 2022 by Maggie Newman
Well, I don't always find everything I need, but it's a good "pet owners'" store.
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May 2022 by John Marris
Stopped by and got some birdseed and a couple of other things they have good prices and people are very nice and helpful they even carried my 2 / 50 lb bags of seed to the car for me
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May 2022 by Chris Reuter
Always a great selection of items for any animal you may have
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April 2022 by Annette Davie
Very clean, well maintained store. Huge stock of bird feeders and food. Helpful knowledgeable staff. Excellent shopping experience.
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March 2022 by Heather Roach Czarny
They have a great selection of products and a friendly staff. The store used to have a wonderful do-it-yourself dog washing area with which has devolved into a cold water hose in a filthy tub area with shampoo. Turn the hot water back on, clean up, and return to being a great resource for dog owners!
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March 2022 by Donna Steinz
I love this store!! Made my day today. Welcomed my 15 month old puppy in training. Knowledgeable caring and helpful employees and the very best and beautiful merchandise. I will def be back. My new go to made my heart full ♥
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March 2022 by teresa ybarra
AWESOME , FRIENDLY, HELPFUL CUSTOMER SERVICE AND SUCH A VARIETY OF PET FOOD AND PET SUPPLIES.I REALLY LIKE THIS PLACE. IT'S MY GO TO FOR MY PETS?. THANK YOU COUNTRYMAX FOR MY PLEASANT EXPERIENCE.