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November 2023 by Daniel S.
Brought in my car at 11am for four new tires. Asked up front "Is now a good time or should I schedule an appointment" and was told "We can do it right now." Was then told the car would be ready in an hour. I left and returned over an hour later and my car hadn't even been started on. Then I sat patiently for an hour watching every car that came in after me go up on the lift until I decided to take my keys back and leave. Wasted two hours for nothing.
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October 2023 by Smith Properties
Called and spoke with the manager Mark who was very knowledgeable about my alignment issue. Came in and was well taken care of. He even found a coupon to help with the cost. You definitely would not find that at any other stores in the area. Definitely coming back and also I would recommend this store.
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October 2023 by Allison Kuklinski
Don & team were very helpful for my snow tire appointment. They were timely with the appointment and service and very friendly. I would highly recommend and will return for rotation/alignment and tire needs!
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October 2023 by Victoria Z.
My friend needed her inspection done so I went with her to Mavis. We called ahead and made an appointment. We showed up on time; all of the garages were empty (except 1) and we saw approximately 5-6 workers there. A worker checked us in and he said they'll pull the car in about 5 minutes. Almost TWO hours later... they pulled the car in. Every-time we would check in to see how long the wait will be, they would say just about 5-10 more minutes. There was also an older lady in the waiting area just waiting for her car to be done and they didn't even up having a car part for her. She ended up also waiting ~2 hrs for them to drive down the road to pick it up and come back. Service was unbelievable. Won't be coming back to Mavis.
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September 2023 by Meghan Giles
Only went here out of desperation and was still disappointed. Needed only 1 tire after getting a flat and they said they could get the job done the day I called. However, they could not get the job done right. They put the wrong sized tire on my car and didn’t even notice! After driving it 10 minutes away to a friend’s house and noticing my car pulling, I looked at their faulty work to see that the tire was too large. After calling the Mavis store, they said that I should be fine to continue to drive on the tire. I consulted with a friend who is a mechanic, who exclaimed that their terrible work could cause damage to my car that they wouldn’t acknowledge. Absolute scammers, avoid this place if you can. Still trying to get them to correct their work and it’s been nearly 2 weeks of a line of new excuses as to why they can’t get the proper tire.
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August 2023 by Ashley Ulm
They were fantastic! After an already long morning, I had a car full of kids and a sudden slow leak flat that decided to start leaking more. I frantically stopped in and they were able to get us in super quick. They were able to get the mail out, patched up the tire and sent us on our way in no time at all. Everyone we encountered was professional and nice! Highly recommend!
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August 2023 by Paul Barone
I typically do not write google reviews, because I can't imagine anyone actually reads them. I wanted to say though that Toby, Don, and Nathaniel have done so much for me to make sure myself, and my Jeep are safe for travel across the thruway. I not only drive myself, but my employees as well, and take their safety incredibly important. Thank you all for taking time to make sure my Jeep is safe and ready to go--You're the reason I've been a client for years and will be for many to come. (Though let's not see each other this frequently eh?). Thank you again so very much.
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August 2023 by KevinFromThe315
Don at the front desk was very friendly and showed the upmost respect when I walked in he presented himself with a smile and very professional to the customer before me. He helped me find the exact tires I needed for my car and showed me all the prices and everything and how the packages worked with the pricing. He also made sure that my vehicle was going to be brought in as soon as possible to be serviced and taken care off. That is an ace guy.
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August 2023 by Kevin Connolly
Toby was a life saver. I was on a road trip with my family and I found a large screw in my tire on a Sunday morning right as I was about to hit the road. There were no appointments available in the morning but Toby plugged my tire immediately and wouldn’t let me pay for it. I would 100% recommend simply based on this great customer service.
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August 2023 by Cameron Dunbar
Staff was very helpful, friendly, and efficient. They were to do my oil change quickly and address other issues with my vehicle as well (just make sure to ask them to turn off the oil light to avoid another trip).
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August 2023 by Laticia Coxson
Extremely satisfied with the services provided. Friendly, quick, efficient and competitive pricing. They even removed a dent I had on my car without me having to ask and without charge. Far surpassed my expectations!
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August 2023 by Nicole A.
Any time I need my tires changed, rotated, aligned, a flat fixed or when I needed new tires, I have had great service. The people answering the phone are very nice, accommodating and get me in right away. The service is quick and reliable. Never had any trouble at all.
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July 2023 by Kirtan Patel
Toby and Mike did a great job and were very knowledgeable and helpful. I needed back tire changed and they were able to handle the situation quickly and with no further problems arising.
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July 2023 by Sabina O'Mara
Great service! Polite, knowledgeable, reasonably priced. Would happily recommend them to anyone!
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July 2023 by Susan Sturgeon
Great people, very patient as I was debating between tires and did not pressure me to make a choice. When I did they drove to the warehouse to get them. They even stayed late so that I could use my Mavis Credit Card and get a rebate. Quality service and products.
