Coinstar

Coinstar, Supermarkets
Hours: Coinstar is a neighborhood grocery store that offers good prices and fresh produce. It has been used by customers for many years and is appreciated for its convenience and community feel. The store is generally clean and organized, making shopping easier. However, some issues affect the shopping experience. Customers have noted that the store's location and clientele can create challenges, including theft and parking problems. Many people pull up in front of the store in the "No Parking" zone to load large orders, which blocks the pickup area, and the parking lot often lacks space for loading, requiring customers to walk extra distance. The store does not allow carts to be taken outside, making large shopping trips less convenient. Customer service varies, with some cashiers being helpful and kind, especially one named Carla, but overall, the product selection and customer assistance could improve. Assistance for those with handicaps is limited, as there is little help in bagging groceries or bringing them to the car, despite management's efforts to address this issue. The pharmacy staff, particularly one named Mike, are praised for their helpfulness and personalized service. Management is acknowledged for being understanding and responsive to concerns, such as neighborhood issues. Overall, Coinstar is valued as a community store but faces challenges with parking, customer assistance, and theft that could be improved.

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1. Syracuse, New York