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November 2023 by Tracey Githinji
Worst service, poor communication skills, would not recommend. Took 4 months and the car wouldn’t even pass inspection. All my safety equipment stolen. I took it to Chevy, never going back here. The one star is for the body work and paint. Those were decent.Services: Steering & suspension repair
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November 2023 by Emanuel Colon
CarStar did an amazing job at repairing my vehicle back to the way it was before the accident. They do quality work and do not rush the job but are very conscious about returning your vehicle as soon as possible along with it being safe as it was before accident. I would recommend this shop to anyone especially if you’re in the Syracuse central NY area. I also would like to tank Jeff who is the person that stayed in contact with me through the whole process from start to end!Services: Tires
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November 2023 by Regina Filicia
They did a great job repairing of truck Jeffrey did a great keeping us updated on when our truck would be ready for pick we would recommend them to others for car repairService: Body & Trim
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September 2023 by Steven Friedman
Exceptional body work and customer service! Highly recommended you take your car there for all needs.Services: Painting
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September 2023 by April Odom
I give Carstar car Master a five-star it is a great repair collision and comforting place that ensure that my vehicle will be like new when I get it back and it did they let you know what's going on with every process I would not and cannot choose any other place Carstar carmaster is a great collision and repair shop thank you carstar carmaster for a comforting processServices: Tires
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August 2023 by Melanie Lynn
Carstars finished repairs on my vehicle ahead of schedule, and kept me informed during the process! Everyone was helpful. Thank you, Carstars!Service: Body & Trim
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July 2023 by Rick Blake
They looked at my car and took pictures of damages quickly and sent them onto the insurance company for repair approval. I'll add more after I get my car repaired
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June 2023 by Seth Brown
Speedy and thorough. Was told by another collision shop that they couldn’t get my car in until July, this shop had that beat by months. Excellent work on the repair as wellServices: Painting
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June 2023 by Kathleen Andrews
Professional from the front desk to the shop; Jeffrey was my contact and couldn’t have been more accommodating or professional.Outstanding workmanship. Would definitely recommend!Service: Body & Trim
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April 2023 by Arianny Cordero
Amazing service ! Will be coming againService: Body & Trim
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December 2022 by shari mcewen
My fender bender was repaired by CarStar and I could not be happier with their service. Tim was super friendly and explained exactly what needed to be done. My car looks brand new again. Plus the repairs were completed in less time than expected. I would definitely recommend them!!!Service: Body & Trim
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December 2022 by Helen Doerfler
My vehicle was involved in a hit and run, lots of damage to back end & underneath, etc.. they repaired everything that was broken. I am a very pleased customer. Thank you
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December 2022 by Chari Mayer
Excellent and friendly service. Did an amazing job on my truck!Service: Body & Trim
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November 2022 by Latissya Murphy
The had my truck for 4 months and it still ain’t done right , never again ! The bled the insurance company for every dollar which I know it didn’t take almost 9 grand to fix it but it’s a lesson learned and idc if they was the cheapest I wouldn’t recommend them to ANYONE
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November 2022 by Heather Campany
Our car was taken here after it was hit by a drunk driver while parked in front of our house. The staff was great with us - even after our frequent calling for updates. Unfortunately our car ended up totalled. We will definitely use CARSTAR if needed in the future.
