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August 2024 by A L
Northside collision is at this location now. They are great people who are willing to help; great character.
Helped me with a flat tire predicament and got me on my way to driving again.
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May 2024 by Byungsam Jung
Thank you for your wonderful work!
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April 2024 by mishka Flanders
Car was left on property while I worked out insurance whether to fix or scrap the car. Come to find out the windshield was completely shattered and the vehicle ransacked but the shop owner said there’s nothing to do about it, ‘damn kids’ even though they would have been on camera he says nothing would happen
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April 2024 by Nana AYMG
This place was recommended to me by the AAA agent I spoke after my accident. While my vehicle was on their premises. An entire set of vehicle detailing and car cleaning products were stolen. My vehicle has been there since Feb 18. I've spoken to Jeff a handful of times on the phone and once in person. I had stopped by Saturday and found my vehicle unlocked, I locked it and closed all 4 doors. Yesterday when I went back a door was left ajar and I noticed my trunk had been ransacked.When I brought this issue to the lobby, I was told that nothing could be done and that it wasn't their fault, and that also it's happened to other people before.I don't doubt that they can do a great job repairing vehicles. But if you're like me, and you're going through your first car, first accident, you'll suffer unnecessary losses.
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February 2024 by Gloria Cardwell
Me and my sister really appreciate how fast y'all got finished with her car even though there was a little bit set by because of the battery you got it now you finish the car and call and let me know that you was finished and you didn't keep us in the dark about the battery you let us know there was that problem that you was trying to get a battery through the insurance company and with everything going on with all the other cars I really thought we wasn't going to get the car back until around by February but we really appreciate everything you guys did and you did it at a very good timing because of the situation with me not being able to rent a car from her or Enterprise this car came in good time we really appreciate it and let us know how we did with the battery thank you very much and we really appreciate it you guys did a wonderful job and made things work out thank you very much and may God bless you
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February 2024 by Lynth McClellan
The staff at Carmasters Collision are wonderful Chelsea was very helpful and Jeffrey was fantastic great guy and they do excellent work. I'm very happy with the work they did on my car,and I highly recommend them. I give them 10 stars. Thank you guys for excellent service.
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February 2024 by Andrea Preaster
They always do a great job ? Thanks CarStar for getting me back on the Road ?
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February 2024 by peggy mooney
Kind, prompt and professional. A pleasure to work with. I’ve already recommended them!!
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January 2024 by Dortism noname
I had a fantastic experience with this company. Dropped my 2013 kia off with front end damage at 10am on Thursday, Jeffery had the parts ordered and installed by 430 pm the following wednesday. The car looks and runs great! If I find I need these services again I'll go to Carstar.
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November 2023 by Tracey Githinji
Worst service, poor communication skills, would not recommend. Took 4 months and the car wouldn’t even pass inspection. All my safety equipment stolen. I took it to Chevy, never going back here. The one star is for the body work and paint. Those were decent.Services: Steering & suspension repair
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November 2023 by Terry Serviss
Outstanding professional service
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November 2023 by Sunshine Daydreams
Do not go anywhere else!
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November 2023 by Susan Archer
The staff was very nice and work was done to satisfaction
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November 2023 by Emanuel Colon
CarStar did an amazing job at repairing my vehicle back to the way it was before the accident. They do quality work and do not rush the job but are very conscious about returning your vehicle as soon as possible along with it being safe as it was before accident. I would recommend this shop to anyone especially if you’re in the Syracuse central NY area. I also would like to tank Jeff who is the person that stayed in contact with me through the whole process from start to end!Services: Tires
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November 2023 by Regina Filicia
They did a great job repairing of truck Jeffrey did a great keeping us updated on when our truck would be ready for pick we would recommend them to others for car repairService: Body & Trim
