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January 2024 by CharStar “CharStar”
These are the most non customer service individuals here I have ever met! In the years I have come here no one is ever nice at the counter. NO one! Plus they lie at the sandwich shop saying they don’t toast yet ALL the other Byrnes do. Personalities of a rock it’s so awful to come here tbh. Get some employees that arnt rude & act like customers are a burden. Plus they are NOT open 24 hours most the time
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October 2023 by jan kamps
Stacey A, I was here very early in the morning but I didn't see the witch with the brown hair. She was flying around (just kidding)Excellent sandwich and coffee! Very friendly staff.I will definitely come back, thank you.
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October 2023 by Race B.
I'm actually getting tired of posting reviews about this Byrne Dairy property by the Solvay reservoir. Yelp needs to have negative stars as this business is so outwardly disgusting. Why do I come here? Convenience, but no more. This Byrne is so grossly unsanitary, it's a wonder it hasn't been shut down by the board of health. If Byrne is okay with letting you see the outside strewn with trash- I can only imagine what it looks like where you can't see. For reference, all the photos below were taken around lunchtime, fairly early in the day, so my guess is the Trash has been like this since the night before. It's bad enough that for almost all of September, this Byrne was out of soda and ice - but each time I come in for their they daily food special, they are always out by noontime. I look at that as a blessing in disguise, because they are not shy about being unsanitary or dirty. The trash near the picnic tables is particularly offensive because it's where people are supposed to eat, and goes against all ServSafe policy. Several of the photos below are from September, and several are from today, 10/4. I've contacted Corporate and the district manager who promised to take care of the mess, but it was just lip-service as this particular property gets worse and worse as time goes on. The Board Of health needs to do an inspection and shut this property down for the safety of all.
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September 2023 by Stacey A
The middle aged lady with brown hair who works as a cashier in the morning sometimes at this location is a nasty witch. Literally any day that I see her standing there, I can expect a sassy attitude or rude remark. Not only are you rude to your customers, but you and your ugly personality and ruining the business of this location. I hope your day sucks as bad as your attitude does.
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September 2023 by Queen
They don't keep on their bathrooms. Absolutely nasty. When you tell someone they don't do anything and the girl behind the counter at the deli has a snobby attitude. This place lacks customer service skills.
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August 2023 by Queen kayy
They don't keep on their bathrooms. Absolutely nasty. When you tell someone they don't do anything and the girl behind the counter at the deli has a snobby attitude. This place lacks customer service skills.
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August 2023 by Marie L
Where I get my vanilla cream ice coffee the only Byrne dairy that has that cream. All the rest use regular cream not what the label says vanilla.And the new pizza rolls delicious before I left I grabbed a few more.
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July 2023 by D S
Where I get my vanilla cream ice coffee the only Byrne dairy that has that cream. All the rest use regular cream not what the label says vanilla.And the new pizza rolls delicious before I left I grabbed a few more.
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July 2023 by Raven Elric
The store hours are wrong. This location is not 24 hours. I went last night and they were closed between 12 am - 4 am.
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July 2023 by Joshie B
Come to this location due to it being close to my home. The people are all ways friendly and treat me with respect and kindness. The supervisor “Bri” is amazing and all ways has a warm smile. The store manager of this location is doing an amazing job. Definitely will be recommending the service to family and friends.
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July 2023 by M L
Where I get my vanilla cream ice coffee the only Byrne dairy that has that cream. All the rest use regular cream not what the label says vanilla.And the new pizza rolls delicious before I left I grabbed a few more.
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May 2023 by Connor Winnings
They are definitely closed by midnight at least
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April 2023 by Anthony Martoccia
Just like every byrn dairy you can go to the place every day for years to buy something like a diet Pepsi fountain drink then.suddenly for 3 weeks they are out of it. I'm not sure who does the ordering at any of these places, but it's terrible. Get it together. I stopped buying coffee everyday at the one in bville bc they one day decided that they didn't want to get creamers on a regular basis anymore.
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April 2023 by J H
Waited 25 minutes for a soft serve cone because he forgot to turn the machine on when they came to work. He gave some poor excuse. But has no accountability. Train your employees Byrne Dairy that a customer should never wait that long!!! Oh and after waiting the guy couldn’t even get the order right. He needs to be retrained. He was tall and had a beard. Avoid at all costs!
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March 2023 by Brandon Loftt
Great place! Guy with the tattoos and nose ring makes the best sandwich’s in all of NEW YORK STATE!
