Bill Rapp Subaru has provided outstanding value and service to Central New York for over 50 years. Customers report fantastic and amazing experiences, whether purchasing a new vehicle or coming in for service. The sales process is consistently described as outstanding, efficient, easy, and seamless, with staff noted for being knowledgeable, patient, and honest. The dealership goes above and beyond to locate specific vehicle trims. The service department also receives high praise for its express service, honesty, and integrity. The facility is spotless, featuring a comfortable waiting area with free good coffee. The parts department is easy to work with. Many customers are repeat buyers or whole families who choose the dealership, highly recommending it as the only place to go when in the market for a new car.
Came in for service. Very good experience — express service, honesty and integrity. Free good coffee while you wait, comfortable waiting area. Parts department was easy to work with. Highly recommend!
October 2025
After facing a repair bill higher than the value of my car, I inquired about trading the vehicle in. Stephen from sales worked with me over the next two days to get a deal my wife and I were both happy with. This is now the third vehicle I've gotten from this dealership and is the first place I look at when it's time to... read full comment
August 2025
Great service everyone was willing to help us with any questions we had
