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February 2024 by Luis Fernando Cuanas Maria
Terrible customer service the guy in the counter has a bad attitude.
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January 2024 by Tyler GreatCountry96
Quick an helpful
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November 2023 by Lacy
Cashier was no help at all
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September 2023 by Sharri Miller
Very busy, line moves very quick!
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July 2023 by J M.
I wish I could give AutoZone a -10! I placed an order online for an engine at the end of June and have not received the part yet! It was $4100 and only after I bitched to them did they tell me that there is an error on their website and that the part I ordered does not fit my car. You have to put in the VIN in order to get the part for the car. So, yeah I did everything right on my part! I have called only to have multiple people telling me so many different things. The last thing I was told was that a refund was requested but they had to wait until the warehouse approved the request. It's just so much bullshit that I want to punch someone in the face! Who the hell has $4100 to give away. They have had my money for over 1 month and I have been trying to get them to give me my shit or my money back. This shit ain't hard and they have until tomorrow to get my money! Nobody know what the hell they are doing and trying to blow me off. Nah, not my money! It's about to go down!
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June 2023 by Joseph Unedu
The Manager in charge at store 2956 south Salina. She was very kind , profession and helpful in finding the tools I need for my car. Thank you Ma'am!
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June 2023 by William Reyes
Good attendance
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June 2023 by Clark Dolan
Love it
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June 2023 by John B Betsey Jr
Got what I needed for the car.
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April 2023 by Patrick Rogers
The south side Salina St. location used to be my preferred store for auto parts. Recently I went in to buy a part, it was defective so I brought it back within a half hour of buying it. While the young lady working the counter was very pleasant, the manager approached with a very much "I don't want to deal with you" attitude from the jump. I asked if he could exchange it if they had a different brand of the same part and was retorted with implications that A) I had no idea what I was talking about (clearly I wasn't the one who had no idea, considering I'm actually a mechanic and not behind a desk guessing on parts all day) and B) implications that I was bringing back a "used" part, therefore trying to rip off the store. This was by far the worst experience I've had at a parts store, which speaks volumes. The only way I'd come back at this point is out of desperation. Even then, this experience left such a bad taste in my mouth id rather wait 2 hours at a Napa desk or 2 days for shipping from Amazon. If this is how you want to treat your customers then I'm sure you'll run out of good customers sooner or later.
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February 2023 by Jennifer Smith
Great place to get car parts at
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January 2023 by Ruben “FreeSmoke” Dickson
Been a customer of AutoZone for years I will take them over everyone, even though Napa might have a higher grade selection of parts I wouldn't say better quality, but what I feel will put every AutoZone over the top is if they would just carry one product that product's name is alumaloy, even though it threatens very welder on the planet because it shouldn't do what it does and it does it well I feel like if AutoZone puts this on their shelves markets it properly they could steal a lot of customers away from their knockoff competitors advance Auto who basically has AutoZone parts at more expensive prices with less customer service more confusion twice the stress and three times the headache of dealing with the people they have working behind the counter
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January 2023 by Free Schmoke
Been a customer of AutoZone for years I will take them over everyone, even though Napa might have a higher grade selection of parts I wouldn't say better quality, but what I feel will put every AutoZone over the top is if they would just carry one product that product's name is alumaloy, even though it threatens very welder on the planet because it shouldn't do what it does and it does it well I feel like if AutoZone puts this on their shelves markets it properly they could steal a lot of customers away from their knockoff competitors advance Auto who basically has AutoZone parts at more expensive prices with less customer service more confusion twice the stress and three times the headache of dealing with the people they have working behind the counter
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January 2023 by Snick Dan
Shopped at the 4004 S. Salina Location. Workers very unprofessional. Didn't know answers to simple questions related to customer service issues and their job. Dont ask may i help you you have to tell them what you want. Not all this way but most i encounterd are. Very ghetto, eating snacks while working, pants hanging off bottom. This location needs more training in customer service for their employees. Again not all this way but enough to cast impression on the establishment.
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December 2022 by TheSupreme Don
I came to auto zone for assistance with installing an air cabin filter.The guys working (Wonquis and Tyjahlik) were very helpful. They both helped install the filters I purchased. They both were very kind and courteous while helping take care of this. I want to thank both of them for taking time from their busy day to help me.
