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December 2023 by Joe Cambareri
Saturday 12/16/23 around 645pm the entire staff was involved in a huge fight in the kitchen. Swearing shouting the whole nine. All while on the clock. Long line of customers waiting and not being served. Everyone involved should be fired. Good pretzels though.
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August 2023 by Ian Clark
My fiancé attempted to get a cup of pretzels from this location, was snapped at by one of the two workers and told to “come back in 5 minutes” as they were supposedly prepping more pretzels to sell. After coming back after the 5 minutes that was requested, with 7 other potential customers waiting in line with my Fiancé, the employee again barked that “I need 5 more minutes, I’m the only one here” even though they were accompanied by another person, who was in plain view. Given the level of disrespect we received, needless to say we did not get pretzels from them. Instead, we got snacks elsewhere. The “five minutes to make more pretzels” weren’t necessary, as all of the potential customers ended up leaving after being berated. I do not recommend this location at all.
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April 2023 by Calla Lilly
Quality service. Very quick and efficient service.
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February 2023 by Ilonka Salisbury
Delicious
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November 2022 by Sam Keyz
Everyone is rude
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October 2022 by Myranda Grunenwald
Closed 20 minutes earlier than what was listed. Sign says 6pm but they closed at 5:40pm at the station near Macy and they’re too busy playing on their phone while one person cleans
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September 2022 by Parker Sacks
I love the pretzel bite they are amazing I just can’t get enough give me more we need more locations they are too good we need more please corporate make restaurants with drive throughs I would buy and I know many others who would agree!
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September 2022 by Alexander Moon
No staff, LONG lines, not enough product to be sold / their online ordering is an amazing option but doesn’t reflect what’s actually out of stock.
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June 2022 by Badger Gaming
I love the pretzel bite they are amazing I just can’t get enough give me more we need more locations they are too good we need more please corporate make restaurants with drive throughs I would buy and I know many others who would agree!
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January 2022 by Austin Sharrock
The gentleman cashier was absolutely miserable when I said what I wanted he proceeded to roll his eyes at me when I asked for a moment as the menu is placed on the opposite side of the register away from immediate view pretzels were cold and obviously old and frozen lemonade was 95% strawberry syrup which to say the least is not in any way good tasting definitely won't waste my money here again
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September 2021 by Angela Harrison
I love stopping last the mall JUST for a pretzel. I always ask for zero salt so I always end up waiting for mine to be made. No problem. It's worth the wait.
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September 2021 by A. LeDuc
Nice, people, fast service, hard cold cheese and wet pretzels
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September 2021 by B H
Employees here are awesome, especially the cashier! She’s very friendly and welcoming, and gave me a good flavor recommendation for my pretzel. Even when the place is busy and there’s a line, things go smoothly and move fast. Lemonade here is super refreshing.
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August 2021 by Emily C.
Ciara and Shakora deserve a raise! These two gorgeous and sweet women had amazing customer service and we lovely all around.
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August 2021 by B Herchek
Employees here are awesome, especially the cashier! She’s very friendly and welcoming, and gave me a good flavor recommendation for my pretzel. Even when the place is busy and there’s a line, things go smoothly and move fast. Lemonade here is super refreshing.
