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December 2024 by luz nunez
Legend Nissan service the best and great Personality 🤗
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December 2024 by Frank Macedonio
Friendily
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October 2024 by Jayne Smilowitz
The battery on our Nissan rogue died and at the same time my husband is dealing with a critical health issue. Vinny, our hero, came to the rescue. Not only is he extremely competent but his care and determination to resolve the situation really touched us. Our family has purchased three cars from legend and it’s because of people like Vinny we keep coming back. We trust him and appreciate his honesty and dedication. Thank you, Vinny!
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October 2024 by Tony Chen
Got appointment at 8am for oil change and inspection. At 9:45am I got emergency and need to leave. They said they hadn’t started the process yet and asked for additional fee to expedite it. I don’t know what is going on. They used to be quick and reliable and now they sure know how to rip off customer.
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October 2024 by Ershadul Haque
Really professional, very detail, informative, co-operative. Will recommend all of my friends and family.
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September 2024 by Heather Mileti
Good Afternoon, my service experience today at Legend Nissan in Syosset was exceptional. Vinny Gianni the store manager is always very friendly and attentive to all my car service needs, he has a great team and takes the time to inform me of what is going on with my car. I highly recommend this store to anyone looking for exceptional car service needs. They go above and beyond!
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September 2024 by LeeAnn Caruso
My service advisor, Chris Brown, was the epitome of what kind of service every customer should receive when their car needs service/repair. Chris went above and beyond to assist with my warranty coverage like a personal advocate; he took the time to make phone calls to Nissan and the extended warranty company and filed claims while having the upmost patience and providing me with updates several times a day over the course of 2 weeks. I have purchased and/or leased many cars and I have never received this VIP level of service from any service advisor at any dealership. I was truly impressed!! It’s so rare to find this level of customer service anymore. Chris is truly an asset to the Legend Nissan service department!!
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August 2024 by Mari J
Friendly and polite staff!
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July 2024 by Jordan Smilowitz
I had an issue with my 2021 Rogue, Vinny the service manager got involved and made sure everything was taken care of properly and made sure it was tested and working properly before I got it back. He’s the best service manager I ever dealt with and would buy my next car from Legend based on him. I also have to say that Vanessa is the best person to deal with, she keeps you updated and they are lucky to have her.
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May 2024 by Dan LAN
Vanessa is super awesome and chill , very pleasant to talk to and deal with. it was my first time there I haven’t been there in many years… I took off 2 stars because the guy with glasses in charge of payment I didn’t like how he spoke to me he spoke to me like I was slow , am just new to all of this I should’ve asked him for his name he needs RETRAINING AND TO LEARN HOW TO TREAT CUSTOMERS MORE PLEASANT AND NOT HAVE AN ATTITUDE. IF HE DOESNT LIKE HIS JOB IN HELPING CUSTOMERS HE SHOULD QUIT.
Also something to note , there should be at least 1 hand sanitizer dispenser in the waiting room/area I mean as it is it’s as basic as it can be what happened to the half bagels they used to give for breakfast ? It was a nice compliment to the service process.
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April 2024 by Nick Artusa
I DO NOT recommend buying a var from here at all. This was the most stressful and most unorganized place to ever buy a car. I put a down-payment one night night and we still had to wait four hours, two days later since it was not ready. Then had problems after getting it checked, so I brought it back to get fixed, it took a week just to get it approved by the manager so it just sat in the lot as they kept telling me "tomorrow" until I laid my finger down on how I was being pushed around and them realizing what they've been doing. This was the most unorganized service I've ever has with a car and I only give one star since the dealer was able to negotiate with us well.
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April 2024 by Benji Rivera
My wife & come here and I have to say, it's always so nice to see Vanessa Mendoza here when we come. She's really such a sweet young lady and very nice.
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April 2024 by Jujubees711
I wrote a review a couple of years ago about how I was unhappy about being charged for services I did not need. A couple of weeks later they saw my review and asked me to call. They apologized and asked me to give them another chance and offered me a free oil change. They said that was under the old service manager, and there was a new service manager.
I went back a few months later because my check engine light was on. They said they couldn't find anything wrong with the car and reset the light. It was nice they didn't make something up just to make money. I also like businesses that respond to reviews. I think it means they care more about their business.
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February 2024 by Shawan Hossen
Very poor serviceMy car has full warranty but still they charge me for different different things.Every time they fix my car , they massed up something else on my car. For one problem I had to go to the dealership 3 times because they massed up other things as well. They damaged my battery and I had to buy a new one from them. They just try to take customers money and not giving them a good service
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February 2024 by Paul Baghdadlian
Joseph Rivarola deserves a metal. My car a 2019 qx60 with 25,000 mile had oil leaks. Took my car there back and forth for 3 months nothing was getting fixed. Joseph took in his own hands to dig hard and get me a brand new engine because mostly problem will still continue. The guy is a charm. Who ever from your place reads this make sure Joe sees this that he is the best hands down.
