“Carlos, who I always see at this place, is one of the best customer service reps I've ever dealt with. I've dealt with other MetroPCS folks over the years, and none come up to his professionalism. Always helpful.”
“Very good experience in this store, I was in other stores and the customer service in this store is terrible, they treated us very well, they helped us with the problem we had, very friendly and cordial ???”
10:30AM - 7:30PM
4506 46th St, Queens“Usually when one thinks about a mobile / wireless store, feelings of dread and "getting ripped-off" are evoked. I recently lost my phone in Colombia (on vacation) and had these exact same feelings as I walked into this Verizon location on 46th street in Sunnyside. Adrian and his team immediately put my mind at ease and explored all possible options to 1) not only get the cheapest (and most appropriate) replacement possible, but also 2) took the extra time to ask what my needs truly were. After about 5 minutes he presented several options and we proceeded with the one that I selected. I was truly happy with his team and the level of service they provided - I wish ALL Verizon locations were like this!!! It's rare in business to come across individuals who genuinely just want to help you out - Adrian and his team are that rare breed that exemplify these values - they really just want to help you out. I am very grateful I chose this location and extremely lucky to have met them. Highly recommend for anyone looking for excellent customer service, down to earth business people, and really an excellent cell phone (and plan!)”
10:30AM - 7:30PM
7302 Northern Blvd, Queens“I had an extremely complex and difficult situation, but the people who worked here were extremely effective and efficient and solved the problem in no time flat. Much better than any customer service I received, not just in terms of mobile companies, but in ALL companies. Love this place so much. If I have any other issues, Verizon or otherwise, I will definitely be stopping by here.”
10AM - 7:30PM
120 E 34th St, New York“I was in town last weekend and had the unfortunate experience of having my phone run over by a car. My mom and I were so lucky to walk into this store. Jake was incredibly warm and professional. He set me up with a new phone and made the entire experience a breeze. Definitely a bright spot in our trip! Thank you!”
10:30AM - 7:30PM
191 Bedford Ave, Brooklyn“I had a great experience at Verizon Bedford. Boris explained all steps thoroughly & made sure I was getting the best deal. He answered all my questions and concerns thoroughly as well. Very patient. Impeccable service. Thank you kindly!”
10AM - 7PM
1732 2nd Ave, New York“I want to add another glowing review of Mohamed at the Verizon 2nd Ave and 90th Street store in the UES.....
My close friend, who already had a bad experience at her neighborhood Upper West Side store, was still looking to buy a .phone.
I brought her to see Mohamed at 2nd Ave and 90th Street. Aa with me a few months ago, Mohamed was fantastic! So knowledgeable of phones and plans. He listened to what she needed and came up with the best priced plan for her. He transferred all of her data to the new phone, he made it all so easy. Mohamed is very experienced, knowledgeable, friendy respectful, really the best!
While I was there I brought up an issue I was having with my watch. He gave me many pointers on how to use it and downloaded new software to update it. Now it is fantastic!
REALLY, IF YOU NEED A NEW PHONE AND WANT IT FROM VERIZON, THE ONLY AND BEST PERSON TO SEE IS MOHAMED ON THE UES, AT 2ND AVE AND 90TH STREET!!!!
EVEN IF YOU HAVE TO TRAVEL, DO IT, HE IS THE BEST!!!
Casey, a very satisfied Verizon customer.
I bought a new phone, tablet and watch from Verizon. I went to your 2nd ave and 90th street store and worked with Mohamed. He is fantastic! Mohamed is knowledgeable, calm, friendly. He made this a wonderful experience for me! He transferred all of my data from my old phone to my new phone, synced all of my devices and even showed me features that I never knew I had on my phone!
I was very lucky to work with him. He made it all seamless and easy, and everything works perfectly.
Thank you Mohamed, you are so knowledgeable and a pleasure to work with!”
“Went there last year in september 25 for screen replacement they did an excellent job, professional service spread the word want your phone serviced nice and good this is the place to do it”
10:30AM - 7PM
605 Washington St, Hoboken“I had such a positive experience at Hoboken wireless! I went in to fix a screen that had gone partially/black and glitchy from a gentle drop. The owner walked me through my repair options and when I returned to pick it up he showed me a bunch of internal issues from the last place that repaired my phone, it was shocking! I really appreciated the honesty and the recognition of low quality work. Bottom line, I got a VERY fair price and respectable work. Must go here for phone screen repairs.”
10:30AM - 7:30PM
15029 Cross Bay Blvd, Ozone Park“I switched over from mobile wireless. I worked with MO and he was very helpful and also gave me a great deal on accessories plus got me a $200 gift card. Very satisfied”
10AM - 8PM
88-22 Jamaica Ave, Queens“Went here for help last week and had a great guy named Harold help me was really nice great attitude was some of the best customer service ever and came back today and got help from a guy named Mario he was great too he was also very patient and cool calm and collected again some of the best custom service ever really some really cool calm and relatable guys”
10AM - 7:30PM
484 6th Ave, New York“Hey folks—Here’s a shout out to Roma and Adi at the best AT&T Store in Manhattan (located on the corner of West 13th Street & 6th Avenue). I walked in cold on a Friday afternoon without an appointment with what seemed to me an intractable two-factor authentication code problem—a Catch 22 situation for a dead phone that could not be accessed nor revived—which made it impossible for me to purchase a new phone until this problem could be solved. And solve it together they did in the calmest, most professional, intelligent and even entertaining way. Plus the conversation we had during this process was memorable, enjoyable, and instructive. In short, who knew such a potentially tense situation could turn out to be such a pleasure. Thank you Roma and Adi for saving the day! P.S. My new phone is great but the experience was even better!”
10AM - 8PM
892 2nd Ave, New York“Excellent service , I had alot of issues with my phone went in listened and helped me with out the preasure of trying to buy another phone like the other verizon that i went to and when i said i dont need a new phone they could not help me all of a sudden. Here they were frendly,professional and didnt try to make me buy a new phone. They are my verizon store from now on going forward”
“Great boost mobile store and representatives. I just ported from metro, they made the experience easy for me and helped me transfer my information over to my new phone. Thank you to the amazing representatives over there. Highly recommend to come to this store if you are thinking about joining boost mobile. They have the best deals.”
10AM - 8PM
235 Utica Ave # 4, Brooklyn“First of all “Sam” is a great representative for Boost Mobile. The store is actually on St. Johns but the address reads Utica Ave. Secondly, Boost Mobile’s technical support (I called before the store opened) did a great job helping me get my 78-year-old mother off of Tracfone. It took 2 days to get it done but “Sam” at the store called to follow up and he and his partner called Tracfone technical support to get the information needed to transfer the phone number to a new iPhone. My mother is happy to get Boost Mobile and get away from Tracfone. You guys are the best. Thanks so much!!”
“I bought my refurbished laptop from Computer Overhauls on Ebay. I must admit, I was rather skeptical given the price point, but was very impressed with how accurate the description was! In fact, I think it looked even better in person! The computer looks as new, and operates as such. I am quite happy with my purchase and would fully recommend!”
9AM - 7PM
132-02 Liberty Ave, Queens“Took my phone to other phone store they couldn’t get it fix , my friend told me about icellular on arrival I met Vanessa she is amazing, very good in fixing phone also fast in 20 minutes she got my phone up and working , thank you!”
10AM - 8PM
194 E 167th St, Bronx“They gave me a high-quality screen and screen protector. they even replaced the speaker and vibrator that another store broke when they were fixing my phone, without charging me for that. Quick screen repair for $90. Very good customer service”
9:30AM - 7PM
1119 Summit Ave, Union City“This is my favorite shop now for repairs, cellphone service and unlocked phones. Unlocked iPhone and Android. They have integrity and know how to deal with people. Thank you”
10AM - 7PM
13207 14th Ave, Queens“I went in for questions about the wifi service and was helped by Binny. He was extremely helpful and informed me with all of my options . Once I decided to purchase he walked me through it all step by step with ease .”
9AM - 6PM
135-39 Lefferts Blvd, Jamaica“I got 2 s22 ultra great price very professional staff lots of inventory available all the time I recommend to all business owner buy phones from A1wireless4U Thanks Wholesale Prices”
10AM - 7PM
150 Delancey St, New York“Gabe & the staff were helpful, kind, thoughtful when it came to budget, & had great knowledge on devices! Though they were busy with me setting up a device, they made sure customers were greeted & that they would help them momentarily which I thought was very sweet.”
“I recommend this store 100%They sell everything, good service, they speak Spanish, English, French and Arabic.The prices are very competitiveThey have a good mechanical technician for gasoline motorcycles, electronic scooters and electric bicycles. They also have a technician for repairs of all types of phones. The service is fast and 100% safe.”
10AM - 7PM
14-01 150th St, Whitestone“Went in for something I needed and the staff there couldn't have helped me more. They helped me with what I needed and made sure I was taken care of. I left completely satisfied and will return for some stuff I need this upcoming weekend.”
10AM - 7:30PM
120 E 116th St Ste 1, New York“Best store ever with polite and patient people working there, my son got cricket I have a Verizon , I am paying cheaper service for him and he got good service!!”
“Wow. This is the spot. I came from another state trying to look for a phone. Not only did they give me a NEW A54, they gave me a custom case that was my style. Coming from T-Mobile, this service is far superior. Always full signal. 5G everywhere. Cricket Wireless #1!”
“Brought in my old MacBook when wifi stopped working. These techs worked diligently to find the problem - fixed it in an incredibly resourceful way & got it back to me in time for my travels. Great work!”
10AM - 8PM
2636 University Ave, Bronx“Elizabeth is an excellent person! I adored her she took her time to help me and transfer all my number information and my phone information. He also told me about the internet at home and it is excellent. I recommend you come here! Especially for Elizabeth, excellent customer service.”
“Fantastic customer service. The salesperson who helped me over several days when a new phone was glitchy was named Mia and she was very helpful and patient in explaining things (im older and more analog based, she took her time helping me understand several things that just werent clicking for me that might be easier for more digitally oriented people). She followed up with phone calls and lots of above-and-beyond details that really made her stand out from other experiences i've had. GIVE MIA A RAISE! ?”