Key Food Fresh n Save is a very clean, well-managed, and convenient 24-hour supermarket. It offers various food, with an excellent cheese section that is considered a best-kept secret in Queens, featuring a great selection of high-quality imports at lower prices. The deli serves lots of variety. The store caters to the crunchy, health-conscious crowd with lots of organic stuff and products for every diet, including items for lactose intolerant folks that are hard to find elsewhere. While many customers are regulars who shop there for years, some staff interactions have caused issues. Some customers report experiences where cashiers did not notify them of forgotten groceries or insisted, with a smile and a laugh, that they return to the back of the line without listening to explanations. This has led to suggestions that senior cashiers assist the younger ones in customer service training. The prices are somewhat high and expensive, but the items are excellent quality. A noted drawback is that the store does not accept a certain card, which limits access for some seniors in the community.
Best customer service from management. That is from theirs day 1. People for business, top notch. They know that they are there to serve customers. Laziness does not exist in this place. They are quick to assist your every need, your every question, always ready, always alert. You are always attended. Opulent assortments... read full comment
October 2024
This is a very clean, well managed place. They have various food and cheese section. In addition the deli which serves lots of variety of food
September 2024
Love this MARKET PRODUCE & FRUITS THE BEST FRIENDLY & WILLY IS THE BEST MANAGER