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August 2024 by daniel d
Very professional , very knowledgeable. Would highly recommend this business.
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August 2024 by Bao Hu
The two associates are very efficiently, friendly and helpful! Great experience today!
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June 2024 by Iverson Casongsong
I scanned the document but it did not reach my email. It is just kinda useless getting a scanned document here in ups.
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June 2024 by bruce barrett
Very helpful, courteous and knowledgeable
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June 2024 by Tej Pal
Exact time delivery
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June 2024 by Julianna Galvan
Only giving 2 stars because the customer service was nice but they charge you money for having to tape your package? are you serious? you’re a shipping company. So I shouldn’t have to pay money for one strip of tape and 2 seconds of someone’s time. This is embarrassing.
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April 2024 by Jaclyn DeFiore
Some of the worst customer service I have encountered. I went in to drop off a simple Amazon return, not realizing that I would need to package it (as other drop-off locations don't require this). Instead of the employee explaining this to me in a normal, professional way, I was told "Didn't you read the code before you walked in here?" I surely would have appreciated a more kind, helpful explanation from the employee. This was not the first time I have been met with a rude, dismissive employee here but it will most definitely be the last!
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February 2024 by Thomas Larsen
Great service
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January 2024 by Tate Morris
I am writing this review solely because I felt compelled to bring corporate attention to the exceptional and kind service provided by Drew C. at this location. Every time I have been to this UPS store, I have witnessed his thoughtful interactions with not only myself, but all those in front of me in line. His positivity brightens my day and I'm sure many others.I searched for a more formal avenue to voice my satisfaction, but was unable to find a ups survey etc.Thank you Drew!
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January 2024 by delvis turner
The cashier at lake Grove was extremely rude. He had a I Don't care attitude, he told me to call amazon.
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January 2024 by Tim Gamble
The UPS Stonybrook store has been 100% professional, most helpful and exceptional in their knowledge customer service, and attitude.I always go to the store, leaving with a smile because of the staff. One person to point out is a gentleman named Drew. Thank you!Let me know if I can share this anywhere else or write to corporate to show my appreciation.
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December 2023 by Apaar Verma
Amazing customer service. Drew was excellent and friendly. I will definitely recommend this ups store.
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October 2023 by Bryant Shaw
Rude unprofessional employees.
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October 2023 by Joseph
Nasty rude employees. Quit If you don’t like your job. Employees should not attempt to intimidate customers.
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September 2023 by Leila McGrath
Quick service which can sometimes be friendlier.
