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July 2024 by vlugovsky
Easy access and sufficient variety to meet all my needs. Staff was very helpful and store was very clean and well lit
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July 2024 by Denis Russo
Not a good selection and not enough sales help
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July 2024 by Ann Searle
Just bought a new HP Envy 6400e All In One printer. I was really hoping our old one could be saved but it was time to replace it. Our tech assistant, Xristos, could not have been more helpful. We left our old printer to be recycled. I usually just buy coffee, tea, hot chocolate and printer paper, but today I was very happy to be able to pick up a new printer that was very reasonably priced and will save me money on ink.
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May 2024 by Richard Wagner
Their rubber stamp was terrible. Took them a day and a half to produce: promised same day before 2 pm.
And when they did when I was there, it only took them 5 minutes to make it.. The stamp bled all over the place and didn't make a good impression on paper. I went to Rubber Stamps, Inc in Mineola (?) and picked it up in about 2 hrs. It cost $15 instead of $23, and works great. Adding ink is not messy. This is a "mom and pop biz."
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April 2024 by Serena Liu
Incredibly rude and condescending staff with colors of racism. Attempted to scan and copy one document and the worker there was incredibly unhelpful and completely demeaning. It ultimately took a total of 3 people to finally address the problem and all of their attitudes were completely off. Completely unprofessional conduct, highly recommend avoiding and going to absolutely anywhere but here.
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March 2024 by Kushal M.
Today, I visited the store with the intention of purchasing a cardboard box to ship a laptop. Upon arrival, I engaged with the store manager, Christian, seeking assistance in locating a specific-sized box measuring 16x16x4 inches. Despite my polite request, Christian directed me to search for it independently, which, while not particularly helpful, I initially accepted. Despite earnest efforts over a span of 10 minutes, I was unable to locate the appropriate box. When I approached Christian once more for assistance, he responded by stating that he could assist, albeit for a fee of $7. Subsequently, I noticed a discarded box within the store and inquired if I could utilize it. However, Christian refused, citing a label with the recipient's name as the reason for denial, overlooking the simple solution of blotting it out with a marker. When I requested to speak to a higher authority, Christian asserted that he was the manager. This encounter epitomized one of the most regrettable instances of customer service I've encountered, leaving me thoroughly dissatisfied. I strongly advise against patronizing this establishment, as the customer experience was nothing short of appalling.
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February 2024 by Sal Rosenberg
The managers Christian, Matt and Jonathan are rude and condensing. The short kid JOE who works in copy center, it’s obvious you hate your job, then leave! You’re rude and incompetent so much so I’m calling cooperate about how you treated me and the elderly customers at self serve, how dare you! The copy department is atrocious, if you want your copies late, missing or not completed at all this copy center will fail you in all ways. The lady running copy center who refused to give me her name is rude and unhelpful. She turns customers away and tells them to come back the next day for a single copy. Customers are treated so poorly at Staples Stony Brook that I will never bring my business or recommend this Staples Stony Brook what so ever to anyone. Reviews need to be put fourth to change this stores attitude and lack of work ethic that is completely lacking.
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February 2024 by Shayna Murphy
Came in looking for a charger for my computer and was helped by an amazing staff member, Mohammed, who helped me find the correct charger.
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December 2023 by khaled attia
They won’t print one page architectural drawing when I walked in.( 2 guys at the print center) they need to schedule it 24 hours ahead for be page!!!They really not into work at all. Knowing That I had used the location to print before with no problem.
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November 2023 by Anne DeSimone
Love the Print Center at Staples. Machines are easy to use and if you do have a problem the associates are knowledgeable and happy to assist. Great selection of shipping items, which is what I came in for.
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November 2023 by chuck magana
I don't recommend this location, first of all the store smells like sweat. But that put aside I was trying to purchase a few pieces of card stock from the copy center rather then buy a ream that I would never use. Thats when "Cristian" stopped the transaction, even though I was willing to pay for the printing, just to buy 5 blanks. I got the impression that it became a power thing for this employee so I left empty handed and dissapointed I couldn't make a personal card for my sons birthday. Thanks for noticing.
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October 2023 by Rita
Very happy with outstanding service from manager Matt.
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October 2023 by Stephanie Whaley
Whoever the girl is that worked in the copy center tonight (9/29/23) was really not pleasant to me. I placed a same day print order at 10am and called around 3:30 to see if the order was ready yet. She said it would be ready by 8:30, I said ok. I called again at 7:30 to see if there was any update and she told me my order had a lot of pieces and they were working on it. I asked if it would be ready by 8:30 and she said they’ll try. I said “well what happens if it’s not ready by 8:30?” And she said I could wait in the store while they try to finish it? What? Same day orders before 12pm are guaranteed by 8:30pm but ok?I showed up at 8:45pm to give her extra time complete the order. She greeted me with “can I help you?” And I said “I’m Steph I’m here for my pickup”… she turned around, said nothing, continued packing my box, walked it over and said “here you go” and walked away. There was no “sorry it took so long, have a good night, thank you” or anything.I am SO not one to complain but I spent $300+ on my order and I don’t think a little customer service would’ve killed anyone.It’s unfortunate that Staples is so close to my house because for that sort of treatment, especially when I hadn’t done anything wrong, I’d much rather take my companies business elsewhere.
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September 2023 by Rita Karapatakis
Very happy with outstanding service from manager Matt.
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October 2022 by Omaid Mustafa
Justin is a super star no hassle, no attitude. He was fantastic quick and had some charm. Very cool and great guy I had a quick and efficient staples experience. Great guy!
