-
July 2024 by John Amato
Went on a weekday to pick up some potted flowers. They had a nice selection. The staff was friendly, and checkout was quick.
-
July 2024 by Pete Ciesielski
I had a great experience at Lowe's in Stony Brook. When I noticed the item I wanted wasn't on sale anymore, the staff went above and beyond to help. I found a display with the sale sign still up and the customer adviser honored the sale price. I got the last one on sale! They were really nice and made sure I left happy. Excellent customer service. I'll definitely be coming back! It was a 50% off dewalt sale so it was an amazing deal!
-
July 2024 by Scott J
What a huge disappointment with Lowe’s of Stony Brook, NY. I bought two new trash cans for 59.95 each and spent 20 minutes cleaning them off before leaving the store with them, they were filthy! When asked if there was any other stock available for the cans, I was told no and was offered paper towels and glass cleaner to clean them myself. I completely understand they are outdoor can’s yet they were so disgusting I was not putting them in my car the way they were. I expected more.
-
July 2024 by Christopher Yadron
Worst service ever. I’ll never go back.
-
July 2024 by James photos
just wanted to say that this kid named John about 18yrs old helped us so much at lowes in stonybrook today on June 9th. I love the customer service here. He was so helpful with helping us find all out bath needs. Thanks again Lowes.
-
July 2024 by Peter Alan
Hey Lowes. There is a scam going on using your name. I received a text telling me I won a $500 gift card. When I went to the Stony Brook store I was told it was a scam.
-
July 2024 by Arnaldo I. Adorno
Return policy is 90 days. Do not try to return anything after 90 days. They will not take it back even though the items are unused, and the skull indicates you bought it there. Try to buy at Home Depot or elsewhere.
-
June 2024 by John Kenneally
Staff is very helpful and courteous. I'm there too often for various home projects and everyone is welcoming and pleasant. No complaints here.
-
June 2024 by Frederick Berwind
Very helpful, was able to leave the store with a new washing machine which they helped load into the back of my truck.
-
May 2024 by John Arena
They're better than Home Depot in Setauket. They have better finish items for design and appearance. The customer service is a little bit better being more available to help you and they're nicer. The prices are slightly higher but my thought is you get more service if you need it and the store has a better flow allowing you to get in and out quickly hence they're worth a visit.
-
May 2024 by Janet Schep
Everyone working there was very courteous and helpful..It was a pleasant change from other home improvement stores where you have to chase people down to help you.
-
May 2024 by Leo Frıdley
Paid 150 for same day delivery. Never arrived. More than 24 hours later I went to the store. The stuff is still there. I asked if they would waive some of the expedited “same day” delivery fee or give me store credit, since they did not deliver. They said no. Instead of just fixing it, they suggested I cancel the order and then place a new order online. This came from the manager.
The staff is great here, it’s whoever is in charge who doesn’t seem to listen to the customer. Charging $150 for same day delivery and then not shipping within even 24 hours seems like consumer fraud, no? Especially if it is management’s decision to uphold the charge after hearing the customer’s concern ?.
-
May 2024 by Madrid Landscaping services llc.
Great service
-
May 2024 by thomas albin
It's like my snowman ⛄
-
May 2024 by Debbie Caputo
Worst place to have any of your home important projects done.
Contractors are great! Store sucks! Gave contractors work doors, wrong product. Lied and said they dropped stop off at house when they never did. Then said it was b/c we weren’t home, meanwhile we were here with another contractor installing outside doors. So we were home!
The list goes on and on
We will never deal with them again!
Worse customer service ever!
