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“Jason and John were fantastic in helping me find a range hood and vent for my stove. They helped me research vents right on the spot and found one that will work out perfectly. Thanks for the great service!”
“Willie’s appliances is my go to place for my rental properties. They have good prices and good condition preowned appliances. Yessica is very knowledgeable and professional. Thank you Willie’s.”
“My Kohler faucet head broke so I called and spoke to Linda. She said that Kohler would replace the faucet head at no cost. She asked me to send her the photo of my faucet and that she would call Kohler so that she could find out the model number. She called back right away and furnished me with all the information I needed to move ahead with Kohler. My part is ordered and on its way.I will be shopping at this store in the future and will always refer family and friends as well. She took time out of her day to help me even though they would not make a penny on this outcome. Thanks again Linda!”
“I woke up to a warm 8 year old refrigerator that was constantly running and was I about to order a new one at a cost of $2000. I had the philosophy of replacing versus repairing thinking that the cost to repair wouldn’t be worth it. A friend gave me Good News Appliance’s phone number and I figured it couldn’t hurt to give them a call.Christine took my call and was very professional and took my basic information. Within 24 hours, Jeff (the owner of the company) was at my house and diagnosed the issue within minutes. The part was ordered and installed days later at a fraction of the cost to replace.Jeff was extremely professional and explained the issue and the repair. I have a small list of trusted people in the service industry that I will refer to others, Good News Appliance has been added.Thanks to Jeff and Christine for the positive experience.”
“Outstanding customer service. Vito and Mark were tremendously helpful in guiding my wife and I through the selection process so that we could choose the right appliance package for our home.”
“5 Star plus service. the owner himself came to my residential job. the system they designed was perfect. The duct work is artwork. The craftsmanship is top notch.”
“Very happy with the effort the staff put in to find and order the part I was looking for. After GE was pretty much useless and implying I would need a much more expensive replacement option. I contacted Marcone and even though we could not find the correct part originally, the staff diligently researched for the correct part which cost much less than what I would have spend if I continued to work with GE. Will definitely work with the local supply store again if need be in the future.”
“Dear Michele,
Thank you so much for helping my wife and me solve our problems and advocating for us. Your efforts ensured that the manufacturer took responsibility and provided us with a replacement. Home Depot Corporate is lucky to have you! We truly appreciate your dedication and ongoing support.
We will continue to be Home Depot shoppers because of you!”
“Very pleased with the speedy delivery of my Pacojet Junior and beakers. Scott was very helpful and patient in helping me address an issue with using the machine.”
“Second time here met with Debbie she was very pleasant nice friendly helpful experienced knowledgeable easy to talk to about my vision she spent time with me I didn't feel rushed while picking out all new faucets for my remodel project of my bathroom Thanks Joe the manager and Melissa general manager for setting me up with Debbie Feliciano and making sure everything went smoothly for me second time around and thanks Debbie your awesome keep up the good work was very nice to meet with you.”
6AM - 10PM
255 Pond Path, South Setauket
Appliances
“After renting a nailer and returning it to the store for an exchange; the crew on duty (especially "Tony") went above and beyond normal customer service standards and well exceeded my expectations to ensure my satisfaction. He could not have been more helpful and pleasant throughout the exchange process and overall service he provided. Great Customer Service!”
6AM - 10PM
401 Independence Plaza, Selden
Appliances
“Great staff. Crystal is very helpful & definitely knows the garden department. I was very pleased as I was with Kiera in the paint department. They both know there job. Definitely will recommend Home Depot. Those ladies deserve a huge raise for all the work they do.”
“Nydia was a huge help with my order today. She even went out of her way to complete my difficult transaction. Thank you! Very much appreciated during this remodel.”
9AM - 5PM
1595 Lakeland Ave, Bohemia
Appliances
“I recently purchased a shower and faucets and had a great experience in the showroom with Cheryll. I had a situation where some parts were on backorder or arrived damaged from Kohler, but Cheryll and Olivia were able to find it in stock and kept me updated on shipping times. Each time I called, they were very attentive and helpful.”
10AM - 9PM
261 Pond Path, South Setauket
Appliances
“Our purchase wasn't what we needed..
The service was great..fast ..efficient
The return was hassle free..
Yes it was OUR choice on the merchandise”
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“Went to Stony Brook store for replacement microwave. I was helped by sales rep Mike Neumayer. Mike’s knowledge and professionalism guided me to a purchase that met my needs and made my shopping experience very easy. Thanks Mike.”