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October 2023 by Teresa C.
no communication, brake job was supposed to be done by today at latest and shop closed without calling to let us know to come get the car
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April 2023 by James C.
Fast service, easy to understand explanations, they don't talk down to anyone, good prices, friendly staff
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January 2023 by Terri Mitchell
They always take the time to explain things. Great service! Highly recommend!
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January 2023 by The Fowl Life- Duck and Goose hunting
This place is run by completely incompetent people. For starters, when diagnosing a check engine light they told the customer that it was due to a bad sensor, and didn’t replace the sensor, but also didn’t mention when they had a scan tool hooked up to the car that it had misfire codes for 3 out of the 4 cylinders… doesn’t take much common sense to read that and say “hey somethings wrong here”. They also told a customer that it would cost $2500-$3000 for a new muffler? Not sure if they meant exhaust system and just don’t know what they’re talking about, or if they seriously think they can over charge someone that much for a simple 20 minute replacement of a part that costs maybe $100 tops simply because the customer is a woman. Also when told that a qualified person worked on the car previously, they said that “that person shouldn’t ever be allowed to touch a car they don’t know what they’re doing or talking about” just because I’m 19 means I don’t know what I’m doing and deserve to be belittled by some front desk worker. I’ve attended college for 2 years for motorsports technology (working on race cars far more complex than what they’re used to dealing with) and have spent 8+ years working on everything from bikes to busses, as my job might I add. This place is a complete scam, not worth anyone’s hard earned money, and is operated by completely useless people.
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December 2022 by Morgan Martin
It was terrible. We were broke down in New York and they towed it. Once they found out we didn't have a choice but to get it soon as possible they charged us $1000 for the tow. The front office lady told us no credit cards th en she switched her mind the other day. The shop has tools all over the floor and the mechanics look like drugs are more important then there jobs. We are telling everybody we can we have that much anger towards this place.
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December 2022 by Mike Bower
Had an accident that they come out to. They were quick to get there and professional. Reasonable price and helpful through the process.
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October 2022 by John Prentice
I would have given 5 stars but two things stop me. 1, they are expensive and 2, after expensive they charge for shop supplies. Even when it's just a tire rotation or change. For those 2 reasons I don't go there any more. Their work however is Exemplary.
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September 2022 by Charlotte
Reception is QUITE RUDE but the owner I know if he was there would of been more respectful.
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September 2022 by Lisa Kennedy
The front end lady did not go through my warranty company correctly and expected me to pay the 100 dollar difference. It's impossible to get a hold of the owner to try and get this complaint resolved. So I am basically screwed. Very unhappy with the whole situation.
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August 2022 by Mark Wilkinson
Good service fair price
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July 2022 by Ryan Clare
My motorcycle was towed here and not only did they damage my paint on my motorcycle but they also charged me for 3 days of storage even though the vehicle wasn’t even there for 48 hours and they weren’t even open when it was there. Fair warning they are a small town shop that is desperate for money and will do whatever it takes to get it. They will be taken to small claims court and I will AT LEAST have my paint corrected.
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December 2021 by Charlotte Premo
Reception is QUITE RUDE but the owner I know if he was there would of been more respectful.
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September 2021 by Keith Menia
While staying at Fair Haven State Park, my truck battery died. Complete stranger to the area. They got me in, Confirmed it wasn't the alternator, installed a new battery and I was back enjoying my vacation by 10am.Watched how they interacted with customers. Rapid, good service just like my trusted hometown shop. A+
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September 2021 by Brenda C.
Reeds driver took off without going to my car. AAA confirmed the notes outlining the detailed notes specifying exactly where my car was parked, and they never showed up. He sent a text saying he was "here" but he never showed up. Avoid Reeds, they hire people with zero work ethic.
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August 2021 by Emily Lyon
Came in with blown head gasket, they “fixed it” next day my car was pouring white smoke after not driving it even 20 miles, claimed they test drove it but mileage was still the same as when I came in.Service: Engine repair
