Zales is a well-established jewelry store that has been serving customers since 1924, known for its quality jewelry and exceptional pricing. With 437 locations across the country, customers can find a wide selection of engagement rings, wedding bands, necklaces, earrings, bracelets, and more. Reviews highlight the outstanding customer service provided by staff members like Jessica, Angela, and Pedro, who are described as helpful, friendly, and professional. Customers appreciate the welcoming atmosphere and the patience shown by the employees while assisting with purchases and warranty exchanges. Many express satisfaction with their experiences, noting that the staff takes the time to answer questions and ensure a pleasant shopping experience. Overall, Zales is recommended as a great place to find special gifts and receive attentive service.
Jessica and Angela were very helpful and patient with us. Professional customer service and took care of all our needs. Explained any questions I had as well as super polite. I would recommend them again and loved visiting the store!! <3
August 2025
Jessica was wonderful!! She provided excellent customer service and very professional. Angela was also very wonderful and excellent. The environment that both Angela and Jessica provided was very inviting and welcoming.
August 2025
Angela was very helpful and friendly, helped with our warranty item exchange and took her time to help me find the right item.
